It won't suction the dirty water up to the container. I have ck'd the lid for the dirty water several times. Any other suggestions?

Hello! Follow these quick trouble-shooting steps to restore suction to your Hoover F5835900.

1. Remove the clean water tank.

2. Recline the handle and let the cleaner lay flat.

3. Remove the dirty water tank lid.

4. Reposition the front panel located on the outside of the tank in the center. It should be flush to the tank, even straight across and pushed down as far as it will go.

5. Assemble the dirty water tank lid back on from the front to the back. The lid should not lift up from the front.

Try it out. The cleaner should now have suction. Good luck!

p{margin-top:0px; margin-bottom:0px;} Hello,

Thank you for your recent e-mail. I am sorry to read about the problem that you are having with your cleaner.

Please make sure your recovery tank and lid are installed correctly and forming proper seals. Make sure that your filter is clean of any debris. Clean the screen in the tank lid. Make sure your nozzle and squeegee (if on your model) are free of dirt/lint/hair and attached in their holsters correctly. Make sure you do not have any clogs in the hose.

To restore suction, please try the following:

*Remove dirty water tank and clean filters- main reason for low suction is dirty filter

*Verify the dirty water tank cap is not missing.

*Verify dirty water tank lid is inserted completely into unit.

*When cleaning, the yellow float inside of dirty water tank should be free moving.


• First remove your clean water tank and unplug the machine
• Remove the dirty water tank lid and push the front panel piece (square plastic sliding piece in the front of tank) down to make sure it is inserted all the way.
• When reattaching the lid, hook the tabs on the front of the lid to the tank first, then click shut in the back. Pull up on the lid firmly, it should not lift at all. If it does, try reattaching as a seal needs to be formed for suction.
• Test to see if suction has been regained.

If these suggestions do not solve your issue please call a service center.

Your cleaner has at least a 6 month warranty for manufacturing defects. This warranty begins from the date of purchase, with the original sales receipt. If you do not have the original sales receipt, the warranty may be verified at the warranty repair center by MFG or serial number.

Please visit www.Hoover.com and click on service center locator for a list of authorized dealers in your area for service and warranty assistance.


Sincerely,

Hoover Customer Service 62
1-800-944-9200
Mon - Fri 8am to 7pm EST


**Please do not reply to this email address. This is for outgoing messages only.**



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Make sure the suction area of the face plate is clear of all debris. If anything else, call the number on the machine, it's still under warrantee if the machine doesn't work from normal use.

The most common reason for lack of pick up is that the lid is not fully seated on the dirty water tank. Be sure to hook the two tabs on the front of the lid, and then snap the rear latch into place. Another reason is that the duct on the front of the dirty water tank is missing. The duct may have been removed to install the hose, and was not put back in place. It is a square plastic piece, about the size of a slice of sandwich bread, which slides into the front of the tank. On new models the duct tilts forward and cannot be removed. A far less common reason for no pick-up is that the seal that the tank sits on has fallen off the motor cover suction tube. You will see a round tube on the bottom of the dirty water tank. This sits on top of a large rubber seal on the motor cover when the tank is in place. Be sure the seal has not fallen down into the hood.

The most common reason for lack of pick up is that the lid is not fully seated on the dirty water tank. Be sure to hook the two tabs on the front of the lid, and then snap the rear latch into place. Another reason is that the duct on the front of the dirty water tank is missing. The duct may have been removed to install the hose, and was not put back in place. It is a square plastic piece, about the size of a slice of sandwich bread, which slides into the front of the tank. A far less common reason for no pick-up is that the seal that the tank sits on has fallen off the motor cover suction tube. You will see a round tube on the bottom of the dirty water tank. This sits on top of a large rubber seal on the motor cover when the tank is in place. Be sure the seal has not fallen down into the hood.

Hello,

There could be several problems that would cause the dirty water tank to be empty after you've cleaned the carpets. I'll try and walk you through each to help you diagnosis the problem.

Possible Problem #1: The dirt water tank lid may be the reason the machine is not sucking up the water. There is actually a gasket on the bottom of the lid where it connects to the actual tank itself. If the lid is not put back on properly (this is really easy to do, I've done this myself many times on my Hoover SteamVac), and the gasket is not sealing the lid to the tank, this will allow the suction to leak, greatly diminishing the suction power to **** the water back up. Try removing the lid and reinstalling it, making sure that it's put back on the correct way, and try to see if this fixed your problem.

Possible Problem #2: The Hoover SteamVac's like yours have a very poorly thought out design flaw to them on the attachment hose. Where the attachment hose connects into the SteamVac when the machine's handle is lowered to get underneath furniture and is close to the ground it puts a lot of stress on the hose where it connects into the machine (not the end the attachments go on, but the other end). This will cause the hose to tear at the stress point. This is a very common problem unfortunately, and I suspect might be the cause of your suction loss. To check this, remove the dirty water solution tank from the machine completely. Step on the handle release pedal to lower the handle part to the ground. Look at the lower part of the handle portion of the machine for where the hose enters into the handle section, then follow the hose to where it connects into the machine. Right at the end of the hose, before the hose cuff that's connected to the motor, inspect this part on all sides to see if you have a tear here. If you do, this is the reason the machine is not sucking water up off of the carpeting.

Possible Problem # 3. If neither of the first two possible problems were the source of your suction loss, try this one. Turn the machine upside down (you should probably remove both the clean water tank and dirty water tank before doing this, just to ensure that no water spills when you turn the machine over) so that the brushes are facing upwards. Look right behind the brushes for two red plastic tabs that are slightly sunken into the bottom housing of the machine. Pull these two tabs upward as far as they will go. There is a metal filter screen that will be exposed when you pull the tabs. Make sure that this screen is clear of debris. This screen protects anything from going into the motor, and if it has debris blocking it, this can cause the machine to loose suction.

Also make sure that there is nothing in the clear plastic suction channel on the top of the machine where you can see the water being sucked up. Sometimes if something gets stuck in this suction chamber, this can also cause the machine to loose suction.

I really hope that this helped you find the cause of your suction loss. If you were able to diagnosis this problem, and would like me to help you fix the cause of the suction loss, I'd be more then happy to now walk you through the repair as well. Please just use the Clarification Request form here on the same page, and I will then help you out with your repair. I just ask that if this repair was helpful to you, please help other Fixya members to find it, and rate the repair helpful by clicking the 4 Thumbs Up icons in the top corner of the repair.

Thank you very much,

Chris J.
GoVacuum

I think you have two problems. The leaking is old seals on either the containers, or on the other end (the machine). Try replacing them. There are various part websites for these.
The problem with the spraying could be the belt that turns the pump. Check it. If it's there its probably not it. The next thing could be the little plastic tubes that go to all the componets inside the machine tend to accumulate buildup. Make sure they are all flowing free. Next try the heating element (its inside the handle area) take it apart and clean it. If all those things are checked and it still doesnt work, it might be what was wrong with mine. The all on one container that holds fresh water and dirty water has a leak. I found mine would spray correctly if i had the lid off the container, and as soon as i would put the lid back on it would stop spraying. I found out that The suction going through the container to **** the dirty water in was also putting a suction on the clean water bladder which caused the water to stop flowing out of the clean water bladder. I ended up getting an all new container with bladder because i could not get anything to seal right due to its age and warpage of the plastic. So to determine if yours is the same issue. Just take the lid off the container and then try to spray water. It may take 10 seconds to get all the tubes primed again because the suction will actually **** all the water back up to the container. If you dont want to replace the container, just spray a few passes with the lid off, then put the lid back on to **** the water back up. Hope this helps. I might not write clearly for everyone to understand, but i hope it helps someone.

Hello..Try This: Remove the recovery (dirty water) tank, and then remove the lid. Now reinstall the lid (there are two tabs on the front of the tank, the lid must be installed over those two tabs, and then "rolled" trowards the back., It will "click" then you know it is installed properly. Without the lid on tight, there will be no suction. Also, You can check the lint filter located under the little window. Pry the window off(you may have to use a flat screwdriver) and clean the lint offf of the filter. This also will prevent suction if clogged up. I hope these suggestions help. Please let us know by giving feedback when asked. It helps my ratings! Thank you, Rene(the Vacuum Doctor)

Check the lid on the dirty water tank. This is a very common problem. If the lid is not engaged in the tabs of the tank, the lid will not sit down properly and all the suction will leak out between the lid and tank.

I finally got my steamvac F5914-900 suction to work after I read someone review about it on amazon. Here is what that person suggested for suction problem and to my surprise it worked.

1. Any time you aren't getting suction, the first thing to do is check the dirty water bin. I re-seated the thing about ten times this morning, trying to figure out why suction on the unit had ceased. (The dirty water tank was bone dry.) I was frustrated because I was absolutely sure everything was seated properly, but was still getting no suction.

Finally, I pushed on the lid from the _sides_ rather than the back or front while attaching it to the tank, and it seated a little bit differently. Suction was restored!

2. To clean out the suction area, pour some hot water on a tile floor (NOT wood) and **** it up. Repeat until everything is flowing smoothly. Sometimes, reduced or minimal suction is due to gnarly clogs. Again, though, if you're getting NO suction, the culprit is probably the dirty water bin's lid.
I hope this helps.