I just want to know if your stainless steel cookware is made in china, because I think this brand is German, please let me know if this is okey or not.

James, If really stubborn stains, you may have to use a chrome polish and buff. Check the attached links,instruction and guides, Good luck
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Most cookware found found in home today is aluminum or cast aluminum. These do not work on induction cook tops. Even older stainless steel Farberware doesn't work because it is not magnetic. Look for an induction compatible label or stamp on the cookware to be sure.
Induction cookware must be made of a magnetic-based material, such as cast iron or magnetic stainless steel. Fully clad cookware brands, such as All-Clad Stainless, Le Creuset Stainless Steel and Mauviel M'cooks stainless work on induction cooktops because they're magnetic.

Glass ones work best, but any heavy metal will also work. Heavy gauge not heavy weight. The lighter metal tends to bend and warp after a lot of use. If the bottom of the pans are not absolutely flat, these stoves will not heat the pan very well, which is why the glass cookware is the best to use, since it will not warp.

Indeed there is a recourse. Contact the Better Business Bureau with a cc. to Heartland and you just may see some very speedy action on your behalf. It is even possible that the BBB itself sends a cc to companies they receive complaints about.

Got this from the "Answer bag" website:-

Cooks is the store brand name of appliances sold by JC Penny. The appliances are made for JC Penny in China by Sensio, an appliance company who also manufactures kitchen appliances for Chef Gordon Ramsey and the El Paso Mexican brand, among others.
Source:

Sensio

U.K. Telegraph: Gordon Ramsey Launches Cookware in Argos

International Housewares Association: Sensio Profile
More Information:

Fante's Kitchen Wares Shop: Links to Manufacturers

Consumer Reports: Cookware & Cutlery
Then clicked onto the Sensio website, couldn't find details or downloads for your over but on their contact page there's a phone number and an email address.
Customer service phone number: 1.866.832.4843 / [email protected]
Have a crack at one of those.

stay with what you have been using. rachael ray has a unike design. try it.

We buy DeBruce Polish at debruce polish.com this stuff really works!!