Remove the phone line from the back of the fax and connect a standard phone (not a business PABX or PAX system phone) to the line. Ensure dialtone is available. (Make sure in doing this that you are also testing the cable from the phone socket to the fax). If no dialtone, replace cable or fix line.
Check that the line is connected to the 'line' port on the fax, not the 'phone' port.
If still no dial tone, it may be modem fault (in the fax). Seek specialist attention.
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