Question about Pinnacle Studio Version 9 for PC

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Hi I finished editing the Video, wenn I go to "make disc" ,it shows me that the Video is to big for the Disc..(remaining Capacity of the harddisk is 175000GB the project only takes ~ 18000 GB )Then I go to settings and if I clic finish a Dialog comes up which tell me: "in order to ensure Studio 9 has the latest components yuo must activate MPEG2 Encodinf/Decoding now".Activating is fast free and easy.When I click on the Activation Button to do so a Page open asking me for the Passwort and the Serial # which are shown in ther respective fields.I go to submit and a Dialog comes up telling me that the Serial # is invalid.I checked on my Studio 9 Restauration Disk and the # are correct, what is the Problem then?? Regards Heinz

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For assistance with activation of a product you will definitely have to deal with the manufacturer directly as they are the only ones that have access to this information. Also they are up to version 14. How long ago did you purchase this product? You can contact them here:
http://www.pinnaclesys.com/PublicSite/us/Support/Consumer+Support/
Thank you,
Lee

Posted on Feb 01, 2010

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I would suggest to you to finished edit your project and after that click on make movie tab or the number 3 tab of your Studio then do this procedure.
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