Halogen element C00228943 has been sent by parts supplier for this model. It has come without any instruction to connect terminals are not as on the original. Please e-mail an instruction diagram for this new element connections

The service manual is here.

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

You can download GE owner's manuals and installation instructions here.

That's odd, but it looks like the owner's manual and some parts lists were not updated to reflect the addition of the automatic louver.

The light you need to replace is part number WB08X10027 and it's an assembly with the bulb, socket, and cable.

It's not shown on some suppliers' parts lists, but it is reference number 48 on the diagram, found here. It is shown near the top center of the diagram.

You can order it from the Pros here.

You must not touch halogen types with your bare skin, as the oils will shorten the bulb life.

It looks like you will have to remove the oven from the wall, then remove the outer cover.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

That's covered on pages 35 & 36 of your owner's manual.

If for some reason you don't have yours, you can download it here.

Cooktop Light/Night Light

On models JVM1850, JNM1851, DVM1850 and
EMO4000, replace the burned-out bulb with a 120 volt,
40-watt incandescent bulb (WB36X10003), available
from your GE supplier.

On models JVM1870, JVM1871, JVM2050 and
JVM3670, replace the burned-out bulb with a 120 volt,
20-watt halogen bulb (WB36X10213), available from
your GE supplier.

To replace the bulb(s), first disconnect the
power at the main fuse or circuit breaker panel
or pull the plug.

Remove the screw at the left edge of the light
cover and push on the right edge of the cover
to open.

Be sure the bulb(s) to be replaced are cool
before removing. After breaking the adhesive
seal, remove the bulb by either gently turning
(for models JVM1850, JNM1851, DVM1850 and
EMO4000) or pulling straight out (for models
JVM1870, JVM1871, JVM2050 and JVM3670).

Replace with the same size and type bulb.

Raise the light shield and replace the screw.

Connect electrical power to the oven.

Oven Light

Replace the burned-out bulb with a 120 volt, 20-watt
halogen bulb (WB36X10213), available from your GE supplier.

To replace the oven light, first disconnect the
power at the main fuse or circuit breaker panel
or pull the plug.

Remove the top grille by taking out the screws
on top of the grille that hold it in place and
sliding the grille to the left (opening the door
makes grille removal easier).

Next, remove the light cover.

On some models, the light cover is located
in the center of the top opening. Remove the
screw that secures the light cover and lift the
cover off.

On some models, the light cover is located at the
left of the top opening. Lift the cover off.

Pinch the clips that hold the light socket in
place and lift the socket out.

Remove the bulb from the light socket by
pulling straight out. Replace with the same size
and type bulb, then replace the light socket and
cover.

Replace the grille and screws. Connect electrical
power to the oven.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Hi and welcome to FixYa, I am Kelly.

This sounds like your missing 1/2 of your input power. Go to the main CB panel and cycle the Range CB to OFF by pressing it hard to off and then back on. Test your burners again.

Still have the problem? Start looking in the area of the house to oven power connection / terminal block in the back of the oven for signs of HOT / burned terminals.

Still have the problem... Last check is to check wiring in the main controls area.

Without your model number this a VERY generic response but when all burners present the same symptom it is usually input power or control related.

If you respond with a model number I wil see what I can find that may help you troubleshoot your Oven.

Thank for choosing FixYa,
Kelly

Sounds like it is the wrong element. I wouldn't like to advise further without seing it. Contact your supplier and ask for an explanation.

That's covered on pages 35 & 36 of the owner's manual here.

Cooktop Light/Night Light

On models JVM1850, JNM1851, DVM1850 and
EMO4000, replace the burned-out bulb with a 120 volt,
40-watt incandescent bulb (WB36X10003), available
from your GE supplier.

On models JVM1870, JVM1871, JVM2050 and
JVM3670, replace the burned-out bulb with a 120 volt,
20-watt halogen bulb (WB36X10213), available from
your GE supplier.

To replace the bulb(s), first disconnect the
power at the main fuse or circuit breaker panel
or pull the plug. *

Remove the screw at the left edge of the light
cover and push on the right edge of the cover
to open.

Be sure the bulb(s) to be replaced are cool
before removing. After breaking the adhesive
seal, remove the bulb by either gently turning
(for models JVM1850, JNM1851, DVM1850 and
EMO4000) or pulling straight out (for models
JVM1870, JVM1871, JVM2050 and JVM3670).

Replace with the same size and type bulb.

Raise the light shield and replace the screw.
Connect electrical power to the oven.

Oven Light

Replace the burned-out bulb with a 120 volt, 20-watt
halogen bulb (WB36X10213), available from your
GE supplier.

To replace the oven light, first disconnect the
power at the main fuse or circuit breaker panel
or pull the plug.

Remove the top grille by taking out the screws
on top of the grille that hold it in place and
sliding the grille to the left (opening the door
makes grille removal easier).

Next, remove the light cover.

On some models, the light cover is located
in the center of the top opening. Remove the
screw that secures the light cover and lift the
cover off.

On some models, the light cover is located at the
left of the top opening. Lift the cover off.

Pinch the clips that hold the light socket in
place and lift the socket out.

Remove the bulb from the light socket by
pulling straight out. Replace with the same size
and type bulb, then replace the light socket and
cover.

Replace the grille and screws. Connect electrical
power to the oven.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

* If your control board was damaged (lights won't come on, won't go off, fan or turntable not working right) after a cooktop light bulb blew or was inserted or removed while power was on, see here.

Check the owner's manual to see if yours is a model which allows access to the lights without pulling it down from the wall.

Accessing the lights on some models will require you to remove the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download owner's manuals and installation instructions for several brands (including Amana, Frigidaire, Jenn-Air, Kitchenaid, Litton, Maytag, Roper, Tappan, Thermador and Whirlpool) here.

Most bulbs can be matched up at hardware stores, home improvement centers, and places like Wal-Mart or even large grocery stores.

Many use halogen lamps. You must not touch the new one with your bare skin, as the oils will shorten the bulb life.

You can find handy exploded views and order parts by model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

You will need to remove the oven from the wall and remove the outer cover.

If for some reason you don't have yours, you can download your owner's manual and installation instructions free from this page.

You can also find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

These models use halogen lamps. You must not touch halogen types with your bare skin, as the oils will shorten the bulb life.

You should be able to get one from a home center or local appliance parts store.

If you order it online (from the link above) it is part # 4375348.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

From the owner's manual:

Cooktop Light/Night Light

On models JVM1850, JNM1851, DVM1850 and EMO4000, replace the burned-out bulb with a 120 volt, 40-watt incandescent bulb (WB36X10003), available from your GE supplier.

On models JVM1870, JVM1871, JVM2050 and JVM3670, replace the burned-out bulb with a 120 volt,
20-watt halogen bulb (WB36X10213), available from your GE supplier.

To replace the bulb(s), first disconnect the power at the main fuse or circuit breaker panel or pull the plug.

Remove the screw at the left edge of the light cover and push on the right edge of the cover to open.

Be sure the bulb(s) to be replaced are cool before removing.

After breaking the adhesive seal, remove the bulb by either gently turning (for models JVM1850, JNM1851, DVM1850 and EMO4000) or pulling straight out (for models JVM1870, JVM1871, JVM2050 and JVM3670).

Replace with the same size and type bulb.

Raise the light shield and replace the screw.

Connect electrical power to the oven.

Oven Light

Replace the burned-out bulb with a 120 volt, 20-watt halogen bulb (WB36X10213), available from your
GE supplier.

To replace the oven light, first disconnect the power at the main fuse or circuit breaker panel or pull the plug.

Remove the top grille by taking out the screws on top of the grille that hold it in place and sliding the grille to the left (opening the door makes grille removal easier).

Next, remove the light cover.

On some models, the light cover is located in the center of the top opening.

Remove the screw that secures the light cover and lift the cover off.

On some models, the light cover is located at the left of the top opening.

Lift the cover off.

Pinch the clips that hold the light socket in place and lift the socket out.

Remove the bulb from the light socket by pulling straight out.

Replace with the same size and type bulb, then replace the light socket and cover.

Replace the grille and screws.

Connect electrical power to the oven.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

You can find the instructions for this model here and here.

You should be able to find generic replacement bulbs from local appliance parts stores, home improvement stores, or via a local Panasonic-authorized servicer you can locate here.

Many models use one halogen lamp to illuminate the cooktop and another to illuminate the cavity. You must not touch them with your bare skin as the oils will shorten the bulb life.

We're happy to help and we appreciate your thoughtful rating of our answer.