My usb does not recognize the mp3. My computer does not show it....

Your MP3 player can be connected to a computer through USB. You need to have the proper USB cable. Once connected, if your computer recognizes the device, tt should show as a Removable Drive and you can open folders just like any computer Herd Drvie.
If it is not recognized, take note that some players might need a driver for your specific operating system. In that case, please reformulate your queston, specifyiny your player ans computer system.

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Try to reset it if possible.
If the computer charges it then the computer recognizes it as a connected device. That's how usb works. It could be you need a new USB cable. Many devices that use USB for charging do not have the data leads connected in their cables. This is called a "vampire" connection as it only sucks 5 volts DC from the computer/charger .

Hi, smpk4083 mp3 player not recognized by the computer
Why is my smpk4083 mp3 player not being detected by my computer when I connect it?

This may be caused by one of the following:
1. Minimum system requirements were not met.
2. Corrupted drivers.
3. Computer restrictions.
4. Power issue.

To resolve this issue, try the following solutions:

SOLUTION 1 - For brand new player or first time connecting to this computer.

For Windows XP users: verify the following operating system requirements are met.
- Windows XP SP2 or higher
- Windows Media Player 10 or higher

Download and install the latest Windows Media Player if it's not installed.

For Windows Vista users: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player.
- Download the hotfix from http://support.microsoft.com/kb/939211.
- Run the hotfix.

For MAC users, see smpk4083 mp3 player not recognized by a MAC OS

NOTE: If you are trying to connect to a Computer at work that is part of a network, there may be user right restrictions that are set to disable access to new hardware or stop any program installations. You may need to check with your IT administrator to see if this is causing the problem.


SOLUTION 2 - Refresh the driver

STEP 1 - Connect the smpk4083 mp3 player to the PC
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.
- If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub.
- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.

If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.

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STEP 2 - Check under Device Manager
1. Right-click My Computer, and select Manage.
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2. Click Device Manager on the left pane.
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NOTE: smpk4083 mp3 Players can connect to your computer in MSC or MTP mode. Exceptions are smpk4083 mp3 player Connect and smpk4083 mp3 Express which only use MTP mode. MTP mode is the recommended and default method for smpk4083 mp3 Players when used with Windows OS.

The smpk4083 mp3 player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.


STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action then select Scan for hardware changes.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.


Hope it helped.

Have a nice day,.

Here Two Reason for USB Port Not Recognized:

1. Check you USB cable properly connected to the you computer, If cable break or not connected properly, It will show your cable not recognized.

2. If again these problem shows. go to,
My Computer - right click - Properties - Hardware - Device Manager - and Unistall you USB drivers - then again scan new hardware.

When you connect your mp3 player to your PC, it will appear in "My Computer" as a removable drive. If it does not, the USB port may be the problem. Plug a different device into this port to make sure it is working. If it is not, make sure you have all the drivers for your computer inastalled. Also try a different USB cable.

Few months ago i have same problem with my apple ipod classic 30GB.

My USB cable is short so computer show that, USB device canot be recognized. I haver replaced my cable. Problem will be in USB slot of ipod.

Replace cable. Problem will be solve.

If you mean that the songs don't show up on the computer screen, then you probably need to change the USB MODE setting on the Clip. To do this, disconnect the Clip from the computer, then scroll to SETTINGS. Select Settings, then scroll to USB Mode and select it.. (If your Clip is very old it might not have a USB Mode listed under SETTINGS. If this is the case you should update your Clip's Firmware from the sansa website). Older computers recognize the MSC Mode while newer ones should recognize either mode. (except XP Professional doesn't seem to recognize the MTP mode). Songs entered in one mode won't show up on the computer if you're in the other mode. If you mean that the songs aren't showing up on the Clip's own screen then this solution probably won't help. By the way, I've never had any luck with the "auto detect" mode.

mostly, mp3 devices comes with a software.

if u have the software, and the usb dont recognize your mp3 device. most probably the problem is in you usb drive or usb connector.

chnge the usb cable

my mp3 says not enough DM space and it wont show up on the computer