1 red light e74, have tried to go online for sending my xbox away but i live in a town not city and that field is required on the form i have spoke to a assistant on the phone, but got no where he took my phone number but has not called me back, what can i do to send my xbox away?????

E74 error appears when you use your Xbox 360 console Article ID : 941377 Last Review : March 10, 2010 Revision : 14.0 On This Page

• SYMPTOMS
• CAUSE
• MORE INFORMATION
• Step 1: Confirm the E74 error
• Step 2: Submit a console repair request
• Additional support
• References/Links

SYMPTOMS Your console displays the following error message in multiple languages on your television screen or monitor: E74. System Error. Contact Xbox Customer Support.If you see a different error message or a code other than E74, your console may be experiencing a different problem. If this is the case, please search the Microsoft Knowledge Base for the error message or for the symptom.

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CAUSE This problem occurs when the Xbox 360 console experiences a hardware failure.

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MORE INFORMATION Step 1: Confirm the E74 errorTo verify that your console is displaying the E74 error message, follow these steps: 1. Turn off the console. 2. Turn on the console. 3. Verify that your console displays the E74 error message.

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Step 2: Submit a console repair requestIf you are experiencing this problem, you can submit a console-repair request online by using the links in the "Additional support" section.

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Additional supportIf your console continues to display the E74 error message, it requires a repair. There are no additional troubleshooting steps. To start the online repair process, click one of the following links: In the United States

http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair)

Outside the United States http://www.xbox.com/support/ (http://www.xbox.com/support/) Note Online console repair service is currently not available in all countries and regions.For more information about how to contact Xbox support directly, please visit the following Web site: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error. For more information about this repair process, click the following article number to view the article in the Microsoft Knowledge Base: 969905 (http://support.microsoft.com/kb/969905/ ) About the E74 warranty extension for Xbox 360 consoles

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References/Links If one light around the power button on your Xbox 360 console flashes red, there are additional steps that you can try. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 907536 (http://support.microsoft.com/kb/907536/ ) One light flashes red on your Xbox 360 console

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The E74 error happens as the scaler chip that deals with all the display, you will need to stop the heat build up, you can do this yourself or you can send it in for repair.

Hello,


E74. System Error. Contact Xbox Customer Support.

If you are experiencing this problem, you can submit a console-repair request online by using the links in the "Additional support" section. To confirm your console is displaying the E74 error message, follow these steps:

1. Turn off the console.
2. Turn on the console.
3. Verify that your console displays the E74 error message.

Additional support loadTOCNode(2, 'moreinformation'); If your console continues to display the E74 error message, it requires a repair. For more information about how to start the online repair process, please visit the appropriate Web site: United States Customers

http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx? redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx? step=repair)

Outside the United States http://www.xbox.com/support/ (http://www.xbox.com/support/) Note Online console repair service is currently not available in all countries and regions.
For more information about how to contact Xbox Customer Support directly, please visit the following Microsoft Web site: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact)

Hope it helped.

This is the replacement code that came with the update replacing the RROD or Red Ring of Death. You have to send it in under the 3 year extended warranty Microsoft implemented due to all the RRODs they were producing.
To confirm your console is displaying the E74 error message, follow these steps:

1. Turn off the console.
2. Turn on the console.
3. Verify that your console displays the E74 error message.

If your console continues to display the E74 error message, it requires a repair. For more information about how to start the online repair process, please visit the appropriate Web site:
http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair

E74 error message can indicate the general hardware failure that is associated with three flashing red lights error on the console. As a result, we have decided to cover repairs related to the E74 error message under our three-year warranty program for certain general hardware failures that was announced in July 2007. We have already made improvements to the console that will reduce the likelihood of an occurrence of this issue. Detailed information related to the Xbox 360 warranty and resources for those who require repair can be found at www.xbox.com/support (www.xbox.com/support) .

Microsoft will refund to customers the amount paid for an Out of Warranty repair due to a general hardware failure associated with the E74 error message. Those customers should automatically receive the refund within 4-12 weeks, and no additional action by customers should be necessary. Customers can choose to receive either a refund to their credit card or a check refund. Checks should be received no later than the end of July. If you have any question regarding refund status, contact Xbox Customer Support at: http://www.xbox.com/support/contact .
you can submit a console-repair request online by using the links in the "Additional support" section. To confirm your console is displaying the E74 error message, follow these steps:

1. Turn off the console.
2. Turn on the console.
3. Verify that your console displays the E74 error message.

Back to the top Additional support loadTOCNode(2, 'moreinformation'); If your console continues to display the E74 error message, it requires a repair. For more information about how to start the online repair process, please visit the appropriate Web site: Inside the United States

http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx? redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx? step=repair)

Outside the United States http://www.xbox.com/support/ (http://www.xbox.com/support/) Note Online console repair service is currently not available in all countries and regions.For more information about how to contact Xbox Customer Support directly, please visit the following Microsoft Web site: http://www.xbox.com/support/contact

send it back if it has warrenty if not try the xclamp fix

i believe they extended the warranty on e74: http://www.insidetech.com/news/articles/4559-ms-extends-warranty-for-xbox-360-e74-failures

call 1-800-4MY-XBOX or online at
http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair

you are seeing one red light on the powerbutton and E74 on the screen?

E74 can only be caused by either the HDD or the console itself,so you might wanna try using a different HDD with your console, if the issue still persists, then most probably, the console is having a hardware failure,there is a possibility that the HDD PORT is not properly woking w/c is causing the e74 error.

if thats the case, try calling xbox support hotline(1-800-4-MYXBOX) to process a repair for the console,it will be free,because Microsoft is extending the warranty of the consoles for 3yrs from the date of purchase for e74 and 3red light issues.

or you can also process a repair online,that is available at service.xbox.com,just click on "repair my console"


hope i'll help you..:-)

E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. If the cable is known
to be working then there is a 90% chance it's a scaler chip problem (the "ANA" or "HANA" chip connected
directly to the AV cable) in rare cases it is the GPU.
If you just got it take it back, if you have had it for a little while you need to call microsoft and send it off for repair

one red light is also the E71 error as well.