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Hardware failure in a modem error-692 in samsung explore

I have samsung explore (SCH-S259) cell phone when i am trying to connect to internet on my PC using this phone as a modem,
there is an error 692: there was a hardware failure in a modem.
please help me solving this problem
thankyou

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  • ahna1231 Feb 10, 2008

    thank you it worked....
    i wasted complete day talking to customer care of samsung and tata indiocom

  • Anonymous Mar 11, 2008

    I HAVE A SAMSUNG SGH X160 MOBILE PHONE , WNEN I CONNECT IT TO THE COMPUTER THE ERROR NUMBER 692 OCCURED WHICH TELLS HARDWARE FAILURE IN THE MODEM.

  • Anonymous Apr 24, 2009

    I get error 692 when using samsung sgh-m620 as a modem

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  • Expert
  • 84 Answers

Try go to your control panel open phone and modem delete the samsung modem in there and re install it.

Posted on Feb 10, 2008

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