I don´t have a mouse; I do not need it.
But I don´t have the receiver too.
That one I need.
Where can I get it?
The FCC ID: E8HKG-0766
Serial(?): KBRF403038835018820B00
Thanks
Hans W. Seppmann
Call acer tech support - not sales -. or try 972-801-1845 that's the number on my invoice. I just had to get one.
what are you referring to usb is gone ?
restart you computer tap the f8 key repeatedly to enter safe mode where the only things working will be your keyboard and mouse allowing you an attempt to repair your computer
If done properly the user should get to a screen similar to the below screen.
Select the option for Safe mode command prompt only
Windows Advanced Options Menu
Please select an option:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Reboot
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice.
select safe mode
Click start control panel keyboard hardware make sure you have the right keyboard selected
or you might have uninstall the keyboard then restart your computer then reinstall it and its drivers
click start control panel administrive tools computer management device manager scroll to keyboard you might see a yellow question /exclamation mark ? ! or a red X right click update driver
hope it helps
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