Question about Haier 20" TV/DVD Combo

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A black box appears on the screen

My TV was "won" and came remoteless. Sometimes a black box comes up on the screen. It blocks most of the picture and while sometimes it will go away, sometimes it won't. It used to appear only ona few channels but now it is up on all of them, and it won't go away. How can I get rid of it?

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Re: A black box appears on the screen

Just happened to see your black box problem associated with your T.V.; Thought I would pass along an idea for you to check into, and let me know if it helped...Check into whether or not it has a onscreen text block mode, if it gets into this mode by accidentally pressing the wrong buttons on the remote and or TV, it could and I have seen, at least with zeniths, a big black box which will cover the whole screen except for a 2 to 4 inch border around the box and outer edge of the screen...if this is the case, find someone familiar with the correct setting for the set associated with this problem, and get it back into the right mode....Hope this helps..T.

Posted on Jan 15, 2008

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A black square appears on certain channels on my tv and i cant get it to go away. the box is huge and it blocks most of the video.

It Captioning 1,2,3 and Text 1,2,3 still on functioning.Check ur remote have a CC button press that button turn off all the Captioning like 1,2,3.Go into the menu look for captioning turn it all off,all the captioning like CC1,2,3 and Text 1,2,3 all to off.These black boxes,will not appear again in the middle of the screen.

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Black box in middle of screen

It's a text box for either closed captioning or demonstration mode. Go into the setup menu and turn off closed captioning. If you have trouble doing that, then just restore factory settings.

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There is a large black box that appears on my screen and makes it so that that I can not watch the TV. It takes up the entire picture and all that I can do is hear whatever my be playing. Once it comes on...

Check your closed-caption settings. You will probably find that you have captioning on and set for "text" mode. Turn it off and the problem should go away.

What's happening is that with text mode on, the set clears an area (the black box) for text to be displayed, but there's no text. On channels or programs where captions aren't being broadcast, you don't have this problem. Most TV remotes have a button for quick access to caption settings, so it's easy to get this turned on without knowing it. Then you're suddenly facing the black box.

Please take a moment to give this solution a fixya rating if it gets your box cleared up, and thanks for asking here!

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1 Answer

Black box in middle of screen

Note that the large black box goes away when pushing buttons on the tv (ex: the black box will disappear to show the volume setting when changing the volume on the tv but it will cover the picture and the menu display of the dtv box).

This is caused by the closed caption setting of the television set NOT the captioning of the converter box. To fix this you must open your television's menu, find the ccd/closed caption option, and turn it off. This is a frustrating problem as when most people are told to shut off the captioning they try to do so at the box.

Normal dtv box captioning will appear as a small text box at the bottom of the screen as you would expect - not as a giant black rectangle that covers most of the screen. If you do want to shut this off too you will find that you can't do it through the usual menu options (the menu will only allow changes to font, color etc.) - there should be a ccd button on the remote that when pushed will scroll through ccd-1, ccd-2,... off.

Dec 01, 2008 | Toshiba MV13L2 13 in. TV/VCR Combo

1 Answer

Black Box on screen

By your description it sounds as though the closed captioning option has been turned on on the TV. Only certain programs are CC capable and that accounts for the box moving from channel to channel as some broadcasts are not CC CAPABLE. Go to the menu on the tv and ensure closed captioning is disabled. This should resolve the issue. If you need more help please let me know.

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1 Answer

Problem with black box appearing on tv screen

Check to see if close caption is enabled, on remote, press menu, see if there is setting.

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1 Answer

Picture blocked--sound gone

What you need to do is go into the menu and find the closed capaption, somehow this is turned on and set to text, simply turn off the closed capption

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Top portion of screen blank

could be down to the tube in side the tv that is what create the picture

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1 Answer

Black screen

I have a Sharp Tv that had the same problem with a large brownish or black square right in the middle of the screen. It only left about an inch around the edges that you
could see the picture moving in behind the big black block or square.I have DISH sat-elite and the book recomending that I check and see if the "caption settings" were on
or off. They were on. I turned the caption settings off and the large square diappeared.

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