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There's a power supply in the sub-woofer (acoustimass) module and an adapter module for the music center. There are several different power adapters for the music center, and the different types are all depicted in the users manual here:
Bose products are highly proprietary. If they have non-standard connectors from the amp or in the speakers I'd take that as a clue they're NOT compatible with other manufacturers' products.
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Check your audio settings, via the on-screen menu. The center channel may be turned down. When set at -5 to -8, the center channel speaker may be practically inaudible. If raising the volume of the center channel does not solve the problem, then you do have a dead center channel. The system would then be in need of repair.
Here's what the Bose support website suggests. Good Luck!
Messages displayed during a Music Information Update
Messages may appear on your media center display during a Music Information Update. If you see a message with instructions to call Bose, and a three-digit code such as "Error Code 802" or "Failed 172" while performing a Music Information Update, it does not necessarily mean there's something wrong with the system. Performing a media center reset and installing the update again may address the issue.
To reset your media center, follow these steps:
Turn the media center off. Wait two minutes
Unplug the power cord from the media center. Wait 30 seconds
Reconnect the power cord
Wait until "Bose Lifestyle" disappears from the screen
Note: After a reset, you will need to wait several minutes before playing stored music (3 to 20 minutes, depending on how many CDs have been stored). All other sources will be available immediately after the system powers up.
If you have any additional questions about these messages, please contactBose® Technical Support or call 1-800-278-1281.
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