Go to this website and enter your complete model number in the search field in the upper right corner of the page. You should be able to view a parts diagram that will provide some clues about how to disassemble the handle.
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Unit shuts off when you turn it on. You must hold the on/off switch in the on position to use the cleaner. Painful in a short time.
Took the unit to Sears repair at 7 months old, they said they replaced the upper arm on/off switch. Same problem in 3 1/2 month, but they wanted $65 to repair the unit..... POOR SERVICE.
Switch not in the upper arm, it is in the lower half and is of a poor design.
What can be done to solve the problem?
Have on/off switch on Kenmore 31912 Progressive upright vacuum that is bad. Can't seem to get diagram to take off the parts to look at the switch wiring. Can anyone help?
Malia
Go to this website and enter your complete model number in the search field in the upper right corner of the page. You should be able to view a parts diagram that will provide some clues about how to disassemble the handle.
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