Kenmore direct drive will no longer self-propell

My Kenmore will no longer self propel and it doesn't vacuum as well because of it. My vacuum is only 3 years old. This is ridiculous My Kenmore will no longer self propel and it doesn't vacuum as well because of it. My vacuum is only 3 years old. This is ridiculous

My problem sounds very similar, if not the same.

Mine won't self-propel, unless the handle is lowered to a ridiculous angle (unless you happen to be very short). When you lower the handle though, it lifts the agitator/brush off the floor surface so it is useless anyway. I can turn the agitator off and on by lifting and lowering the handle- there is a precise point where it stops. The reset button has not popped up.

It is about 2 years old. Anyone know what part could be failing to cause this?

Model# 11636923502, Progressive, Upright, Bagless/Beltless




My problem sounds very similar, if not the same.

Mine won't self-propel, unless the handle is lowered to a ridiculous angle (unless you happen to be very short). When you lower the handle though, it lifts the agitator/brush off the floor surface so it is useless anyway. I can turn the agitator off and on by lifting and lowering the handle- there is a precise point where it stops. The reset button has not popped up.

It is about 2 years old. Anyone know what part could be failing to cause this?

Model# 11636923502, Progressive, Upright, Bagless/Beltless