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The mouse of my T60 freeze right after boot. I suspect that it was some kind of virus. I tried to "restore to factory default" os. However, the mouse is always freeze just before I select "restore system" in the restore process. I tried to boot in safe mode, but the mouse freeze just before I can login. I would like to restore the system to the factory default. Is there a way to do it without using mouse? How can I tell that this is a hardware problem or virus attack?

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Have you tried using the keys on the keyboard? The arrow keys and such, ALT+TAB switches between open applications, TAB changes your position, it takes practice to use the computer without a mouse but its pretty simple once you get it.

If your computer stops responding completely, then its not a mouse problem, you most likely have a hardware problem.

Have you tried a external mouse?

Posted on Nov 17, 2009


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I’m happy to help further over the phone at

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This small tip will cover the main steps , to restore your Dell laptop to factory settings. Depending on the model you possess , the manipulations may be slightly different , so feel free to add any information you think may be useful to this FAQ.
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When you restore the computer to the default factory configuration, all data on the C drive is deleted. Before performing this procedure, back up personal files. If you do not back up personal files, the data is lost.
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You must press F8 before the Windows logo appears on the screen. If you press F8 after the Windows logo appears, the Advanced Boot Options menu does not appear on the screen. If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.

Good Luck (please don't post in all CAPITAL LETTERS next time)
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  • 10. When the restore operation is completed, click Finish to restart the computer.

Thanks to danbarfor this tip.

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