Question about Apple iTunes

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Itunes won't sync to ipod touch, reinstalled software, checked usb connection and restarted pc. Still will not show up in the sidebar of itunes.

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  • 2,022 Answers

Just go to device manager and go to hardware and see there is no other device is listed if it is there just remove it and refres it . you can access the device manager by reght click on my computer the properties and hardware and device magaer.

Posted on Nov 16, 2009

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1 Answer

My ipod wont show up on the bar when i plug it in the itunes


Sometimes your iPod fails to display in iTunes, which will keep you from being able to transfer songs from your computer to your iPod. If this happens, there are a number of steps you can take to resolve the issue.
Is it the iPod? Your iPod could fail to show in iTunes for a variety of reasons and this issue can be resolved by something as simple as rebooting your iPod. To reboot your iPod, first lay it on a flat surface. Using your thumb and index finger, press the play and menu button at the same time. If done correctly, your iPod screen will go blank and then you'll see the Apple logo. Is it the USB cable? Your iPod could fail to show in iTunes if you are using a defective USB cable. Try connecting your iPod to another computer that has iTunes installed using the same USB cable. If iPod again fails to show in iTunes, replace the USB cable. Is it my computer? One of the most common reasons your iPod doesn't show in iTunes is because your computer doesn't recognize your iPod is connected. Troubleshooting your computer/iPod connection Disconnect your iPod from the computer and reconnect. If your iPod still doesn't appear in iTunes, disconnect your iPod and reboot your machine. Once your computer has restarted, reconnect the iPod. Is it iTunes? Your iPod could be fail to display in iTunes if there is a issue with your iTunes program. If there is a problem with iTunes you can try updating the software to the most recent version. If that doesn't resolve your problem, re-install iTunes. b> http://www.itunes.com/ b> http://www.apple.com/support b> iPod Won't Connect to iTunes b> Apple's iTunes software contains mechanisms specially designed to sync with your iPod, allowing you to transfer music, videos and other media from your computer. If you find that iTunes does not recognize or allow you to access your iPod, then you cannot perform some of the device's most fundamental functions. Fortunately you can often resolve this problem without expensive maintenance, simply by doing a bit of troubleshooting and determining the cause of your connectivity problem.

Try resetting your iPod. Apple recommends this as a first step in troubleshooting an iPod not appearing in iTunes, since a quick reset will often restore functionality. If you use a click wheel iPod, hold down the "Menu" and center buttons until the Apple logo appears on your screen. For the iPod Touch, hold your "Home" button and "Sleep" button simultaneously until the Apple logo appears. Charge your iPod battery. If your battery has absolutely no power left, your iPod will often remain unresponsive even when plugged into iTunes. Try charging for three to four hours and then try connecting again. Plug your iPod into your computer using a different USB port. Sometimes a failed connection can mean you have a faulty USB port, so try plugging your USB cable into a different port and see if the iPod appears in iTunes. Verify that you have the latest version of iTunes. Visit the iTunes page Apple.com and check to see the latest version available. If you do not know which version currently runs on your computer, click "About iTunes." For Mac users, this option will appear under 'iTunes" on your menu bar. For Windows users, the option will appear under "Help" on your menu bar. Download the latest version of iTunes if necessary. Reconfigure your iPod service. If running iTunes on a Windows computer, click "Start > My Computer > Manage," and select "Services and Applications." Under "Services," select "iPod Service" and click "Stop." Leave the window open and connect your iPod to your computer. When your iPod shows up on your computer, click "Start." Reinstall iTunes. If simply updating iTunes does not work, you may have defective software. Try removing the program from your computer and completely and reinstalling it.

Jan 29, 2013 | Apple iPod touch

Tip

Tips for error 13014 when opening itunes or when synchronizing with IPOD


Solution 1Make sure you have the latest version of iTunes installed.
Solution 2Quit and reopen iTunes. If the issue continues, then restart your computer.
Solution 3Quit iTunes, temporarily disable the anti-virus security software on your computer, then reopen iTunes and try to sync your device. If iTunes successfully syncs your iPhone or iPod touch, consult the anti-virus software vendor.
Solution 4Turn off Genius in iTunes in the Genius sidebar (choose View > Hide Genius Sidebar).

on Aug 21, 2010 | Computers & Internet

1 Answer

Restore software for ipod 16GB touch


i would be checking the usb lead before doing anything or even replacing it with a new one make sure iis securely connected
the cable near the iTunes symbol represents a problem with the cable
and the cd will not not be able to activate without a connection

Connect one end of the USB sync cable to one of your computer's unused USB ports, and connect the other end to the bottom of the iPhone or iPod Touch.


If iTunes does not start on its own, run it using the desktop or Start menu shortcut.

When iTunes starts, you should see an icon for the iPhone or iPod Touch on the left side of the window.


Click "Summary" in the right pane of the window if it is not already active.

Click the "Restore" button to begin the device restoration process.


ITunes displays a message asking if you want to save the contents of the device to your computer before restoring it.


If you have not backed up the device already, click the "Back Up" button.

If you have already done this, click "Don't Back Up."


Click "Restore." ITunes clears the data from your iPhone or iPod Touch and reinstalls the device's original firmware.

The screen of your iPhone or iPod Touch may shut off while iTunes works.


Do not remove the USB sync cable.

When iTunes is done restoring the device, it displays a message letting you know that the device is about to restart.


Click "OK" to restart the device. If you are restoring an iPhone or iPod touch, wait for the "iPhone / iPod touch is activated" message to appear on the screen of the device before you disconnect it from the computer.

You may now restore your backup of the device or remove it from the computer.


hope this helps

Sep 15, 2012 | Apple iPod touch

3 Answers

Screen shows usb and Itunes but computer doesnt recognize ipod.


1. Verify if your pc passes the system requirements.
(a) usb 2.0 port
(b) You are running the latest version of itunes

2. Recharge your iPod Touch

3. Check USB connections. Use a USB port that is built into the computer instead of using an external usb hub.

4. Restart iPod Touch. Do the following steps: To restart iPod touch, first turn iPod touch off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPod touch will turn off after a few moments.
Next, turn iPod touch on by pressing and holding the Sleep/Wake button until the Apple logo appears.
Is iPod touch not responding? To reset iPod touch, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.

5. Restart your computer then reconnect your iPod Touch

6. Try reinstalling iTunes. And if this doesn't resolve the issue, you can also try uninstalling iTunes then reinstalling the latest version.

7. Check if there are third-party software that might prevent iTunes from recognizing your iPod touch. Such software may be security software, anti-virus software and webcam drivers. What you can do is adjust the software settings or you may also temporarily disable the software.


If you find this helpful, kindly click the thumbs up button. Thanks! :)


May 23, 2011 | Apple iPod touch

1 Answer

Cannot turn my i pod touch on


your ipod seems to be having problem like damaged system software. you can reinstall your ipod software but will erase anything on your ipod, don't worry you can sync them again. here's how to do it.
make sure itunes is open and connected to the internet.

Hold down your ipod power button, then hold down the home button too, this will force the ipod to restart and in restore mode.
the screen will go dark and restart, now release the POWER BUTTON while still holding down the HOME BUTTON.
It will show an itunes icon and a USB icon saying connect to itunes.
NOTE: you might have to do this procedure many times in order to show the itunes and usb icon.

Now release the HOME BUTTON and connect to itunes, it will erase your ipod and download software from apple to install on your ipod.
this might take some time, wait for it to complete the task and now you are ready to use your ipod again.
Please rate. Thank you

Sep 16, 2009 | Apple iPod touch Second Gen (8 GB,...

1 Answer

Forgot passcode


If you forgot your iPod Touch password the only solution is to wipe and restore your last backup.

Apple Knowledge Base Regarding lost passwords

Instructions from Apple Support Document (Page 110)
Restore iPod touch from a backup:
  1. Connect iPod touch to the computer you normally sync with.
  2. In iTunes, select iPod touch in the sidebar and click the Summary tab.
  3. Click Restore to reinstall the iPod touch software, restore its default settings, and delete data stored on iPod touch. In iTunes, you can also restore from a backup without deleting data stored on iPod touch.

Aug 15, 2009 | Apple iPod touch

2 Answers

Ipod is stuck in recovery mode


Update and restore error messages on iPhone and iPod touch Last Modified: April 21, 2009 Article: TS1275 Old Article: 307219 Symptoms When trying to update or restore your iPhone or iPod touch with iTunes, you may see an error message in iTunes that stops the update or restore process. You may also see the "Connect to iTunes" screen on your iPhone or iPod touch:


The error message in iTunes may also include one of the following numbers (but is not limited to): 2, 4, 5, 6, 9, 13, 19, -18, -48, -50, 1002, 1011, 1013, 1601, 1602, 1603, 1604, 1608, 1609, 1611, 1612, 2003, 2004, -9808
Products Affected iPhone, iTunes 7 for Mac, iTunes 7 for Windows, iPod touch, iPhone 3G, iTunes 8 for Windows, iTunes 8 for Mac, iPod touch (2nd generation) Resolution Many restore errors can be resolved using the troubleshooting steps found in this document.
Update to the latest version of iTunes
To see if you have the latest version of iTunes, open iTunes and:
Windows: Choose Help > Check for Updates Mac: Choose iTunes > Check for Updates

Restart your computer Simply restarting the computer can clear up certain issues that could prevent iPhone or iPod touch from being restored. After restarting, try restoring the device again in iTunes.
USB Troubleshooting Connect iPhone or iPod touch to a different USB port on your Mac or Windows PC. USB 2.0 ports that are built-in to the computer are preferred over a hub. If iPhone or iPod touch were connected to USB ports on the front of the computer, try connecting them to rear USB ports. After doing this, try to restore the device in iTunes.
If this fails, Restore on a different computer. If the issue is not resolved with the above steps, try to restore on a different computer. Ensure that the computer you are restoring on has USB 2.0 ports, the latest version of iTunes, and that you are connecting directly to the computer.
Advanced Steps
Make sure you have admin access

If your still having problems estore using a new user account Create a new user account on your computer and try to restore while logged in as the new user. iTunes will download a new version of the software restore file. After creating the new user, log in to that account and open iTunes and attempt to restore to see whether the issue persists in this new user.

Windows Vista and Windows XP
From the Start menu, choose Control Panel. Open User Accounts. Select Create a new account and follow the instructions to complete the account setup process. Once the new account is created, choose Log Off from the Start menu. Log in to the newly created user account.
When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. The ".ipsw" files are what iTunes uses to restore your iPod or iPhone. If those files are unusable, then try deleting them so iTunes can download a new copy of them. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
Windows XP iPod touch: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates (If you don't see the Application Data folder, you may need to show hidden files by opening (My Computer) Click on Folder Options. in that window click on the view tab, and make sure that show hidden files is selected.
Windows Vista iPod touch: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates (If you don't see the AppData folder, you may need to show hidden files)
1. Open Folder Options by clicking the Start button , clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options. 2. Click the View tab. 3. Under Advanced settings, click Show hidden files and folders, and then click OK.

After removing and reinstalling the latest version of iTunes, try restoring iPhone or iPod touch again in the origonal user account.




As an added note, If running Microsoft Windows XP and the issue is resolved on another computer, but you continue to experience difficulties on your original computer, you may want to update or reinstall your Windows USB drivers and then try restoring iPhone or iPod touch again.
If none of these steps work you will need to contact either apple at

1-800-APL-CARE (1-800-275-2273)
Or another service provider of your choosing to get the ipod touch serviced or replaced.

Apr 26, 2009 | Apple iPod touch Second Gen (8 GB,...

1 Answer

1st generation ipod touch not showing up at alll


Hi jnorte,

Try these steps,

  1. Close itunes and open it up again.
  2. Run software update, and make sure you have the latest software for itunes and the latest firmware for your ipod.
  3. Make sure that the ipod is fully charged.
  4. Disconnect other USB devices from your computer andtry a different USB 2.0 port. Also make sure it is a USB port thatconnects dirrectly to your computer. Not through a USB hub or akeyboard.
  5. Turn off the ipod touch, and turn it on again byholding down the top button and sliding the bar to power off. Thenpress and hold the top button until the Apple logo appears.
  6. Restart your computer, and reconnect the ipod to your computer.
  7. Download and reinstall the latest version of itunes. www.apple.com/itunes
I hope that helps,

Nathan.

Apr 11, 2009 | Apple iPod touch

1 Answer

Loading itunes


Hi there,
Simple fix:
  • I'm sure you've already done this part but just for safeties sake go to the Apple site and download the very latest iTunes http://www.apple.com/itunes/download/
  • Next press and hold the standby button. It will ask slide to turn off, do this.
  • Now press and hold both the Power and Home buttons together for about 10 seconds until the Apple symbol appears.
  • Now connect it to your PC.
  • If iTunes doesn't startup automatically or isn't already open then open it up.
  • Select the touch in the sidebar of iTunes then click on the Summary tab at the top of the main page.
  • Click “Check for Update.” iTunes tells you if there’s a newer version of the iPod touch software available.
  • Click Update to install the latest version of the software. Or click Restore to restore. Follow the onscreen instructions to complete the restore process.
For more info refer to pages 97, 104-5 & 111 of the user guide (also available from http://support.apple.com/manuals/#ipodtouch) and the knowledge base article here

All the best
Sean
PiDigital

Dec 27, 2008 | Apple iPod touch

5 Answers

Ipod not getting connected to itunes nor getting charged, and please recommend which ipod converter to download. Thank you in advance my ipod is not charged, when connected to a computer


hello!

if your IPod touch is not connected to itunes, please try the ff:

Check the iPod touch Display
-- When you connect iPod touch to your computer, the iPod touch should display an image or message on the display

-- If you do not see any image, check some basic troubleshooting here: http://support.apple.com/kb/HT1737
-- If you see a message on the screen, this indicates that the iPod touch does not have sufficient battery charge to operate and will need to be charged for several minutes before it can be recognized in iTunes.

Verify Windows PC System Requirements

--iPod touch requires iTunes 7.4 or later
Check USB Connections

-- iPod touch requires USB 2.0 to function properly
-- Try connecting iPod touch to a different USB port, preferably a port that is built-in to the computer instead of an external USB hub. Connecting iPod touch to your keyboard's USB ports is not recommended.

Restart your PC

-- In some cases, your computer's USB ports may become temporarily disabled or you may experience other software related issues. Restarting your PC is an easy troubleshooting step that may resolve this issue.

Verify iPod touch Driver/Service Installation

-- iPod touch requires two important pieces of software to operate properly on Windows. First, the driver must be installed; for iPod touch the driver is USBAAPL.SYS. Second, Apple Mobile Device Support must be installed as a Windows Service.

May 08, 2008 | Apple iPod touch

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