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Is the replacement battery an original equipment battery? I bought an aftermarket battery for my Samsung and the phone will not recognize the battery even though the specs are identical. Nice trick by Samsung. See if I ever buy another product of theirs again. Anyhow try putting the old battery back in and see if it will function while plugged in. Otherwise head to the phone store.
Leave the phone plugged into the car charger with the "plug into itunes" screen long enough to build a charge. It sounds like the phone is dying before it gets a chance to connect to itunes and start charging through the computer. If this does not work then the store clerk was correct and your battery will need replacing
2: Hold the power button and the menu button (underneath screen) down simultaneously until the screen goes black, then shows the Apple logo again. Then release the buttons.
3: Wait for five to fifteen minutes until your computer plays a "chime" sound. The iPod should then show the "locked" screen with the battery logo, and you should be good to go. You will probably want to resync your media to your iPod at this point, and make sure it's charged.
Press and hold the Home button for at least six seconds, until the application you were using quits.
If that doesn't work, turn off iPod touch and turn it on again. Press and hold the Sleep/Wake button on top of iPod touch for a few seconds until a red slider appears, and then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
If that doesn't work, reset iPod touch. Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears.
If iPod touch continues to freeze or not respond after you reset it
Reset iPod touch settings. From the Home screen choose Settings > General > Reset > Reset All Settings. All your preferences are reset, but your data and media are left untouched.
If that doesn't work, erase all content on iPod touch. From the Home screen choose Settings > General > Reset > "Erase All Content and Settings." All your preferences are reset, and all your data and media are removed from iPod touch.
To reset the iPhone or iPod Touch, press and hold down the Sleep/Wake button and the Home button simultaneously at the same time for at least ten seconds, then the LCD display will clear and the Apple logo appears on the black background. When Apple logo appears, reset is done.
hi juli this is glady even i faced the same prob in my i phone to so download a new firmware from apple site nd then switch off ur cell while conectd to ur pc then switch on through ur apple pc suite upgrde ur phone through the i tunes o give the path nd see or better to go to youtube for more crystal clear info bye
Well that is a common problem we get here at Apple. We wouldn't be able to offer support online. The best way to take care of this problem is by going to your local Apple Store and hey will be able to swap your iPhone to a new one.
Thank you,
Apple Care Technical Support
Nick M.
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