Bad iron I am in the same boat as all of you. I iron quite a bit and so i thought I'd buy a Black n Decker, thinking Black n Decker is a well known name in home products, but I am about ready to throw the darn thing out the window. Theres day's it works fine and then theres days it keeps shutting off on me. It never fails, when I fill it with water, I seem to have the most problem with it. The red light might come on for a few seconds and then it all of a sudden shuts off. Anyone, please let me know if there is an iron out there that works like a gem. Thanks

It sounds like your even-tempered iron is in a bad temper! I can think of no reason that you couldn't pull the plug from the wall socket.

There is no iron of that model name, so I am puzzled by whole thing in your 'Anonymous' post.

Disconnect the power at the breaker. Cut the wire with side cutters and throw the iron in the bin. Remove the wall socket from the wall and replace with a new one and throw that in the bin as well. Buy a new Rowenta next time.

https://www.google.com/search?q=black+decker+even-tempered+iron

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It will be a Security Screw Nancy. There are a few different types, Torx is the most common, but others have a triangular slot and are popular on domestic irons. You need a set of security screwdrivers or screwdriver bits. Or you can take the iron down to Home Depot and ask someone in the tool department.

Tool to disassemble Black & Decker Digital Advantage Iron.

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check their web site for a local repair. here is their number to call about repair. 800-738-0245... you might be better off getting a new one. cost are high for repair today unless you are covered with a 90 day warrantee

I know it's a bit late, but I had the same problem, and fixed it in a similar fashion to kcquidproquo's answer. I have a blog post about it with pictures over at http://racingcow.wordpress.com/2012/05/13/black-decker-d2030-iron-repair/. Hopefully it will help someone.

The red power light indicates that your main power is getting to your iron and the digital display not working indicates that you have a problem with your iron electronics control circuit: if still under warranty, return it to be fixed otherwise consider buying a new iron as the repair cost in general can be quite high for 'electronic' iron (unless you have a handyman available!).

Hope it helps.

Please call Black & Decker at 800-231-9786 and request to speak to a supervisor. If you tell them that you aren't going to purchase another Black & Decker product again following this issue, they will help you.

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I work for Black & Decker customer service. Our phone number is 800-231-9786.

I regret to here that you're having problems with your iron. However, the iron has a one year warranty, and if you call the above number, we'll be more than happy to send you a replacement. And, no, we will not ask you to send the old iron to us.

I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

Please let me know if I can be of further assistance.

I work for Black and Decker customer support. Our customer service phone number is 1-800-231-9786.

If the unit is shutting off during use, it needs to be replaced. Unfortunately, the unit can't be repaired. The unit comes with a one year warranty from the date of purchase. Please call the number above so that we can determine your warranty eligibility and help you any way we can.

I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here.

Please let me know if I can be of further assistance.

It probably has a high temp overload opened up inside or the thermostat control has gone bad.You can only tell for sure by taking the unit apart and testing the circuit for continuity.The steam feature on the iron is heated by the same element that heats the iron so it wont work.the element itself could also be bad,but I have never seen one go bad.You will have to check each component seperately to find the damaged part.or you can test the whole circuit at the plugs end,and use a jumper across each part until you have continuity through the unit.Make sure the thermostat is turned all the way up.the part that you are bypassing when you get continuity is the bad part.
You can buy a cheap continuity checker at any lowes,or even wallmart for that matter.

We have the exact same iron doing the exact same thing... NOBODY has a soluntion... Black and Decker support can't help either, so... best solution is to take it back where you bought and tell them it's a piece of **** and go somewhere else to buy a different one!