Problem accessing router

I bought one of these wireless routers a while back and found that these can work well with At&t simply by logging into the router (192.168.1.1), creating an account with your At&t user ID and password, and enabling PPPoE with the VCI set to 8 and the VPI set to 35. Worked well for me for about two years now. Hope this helps

Howdy,

I do not think this modem will work for you. Contact O.T.C. to be sure. For a few details...

I presume that you can access your Westell wireless modem/router 327w with the IP address of - 192.168.1.254. (Or you can simply type "launchmodem" in the address bar - (one word - no quotes)) This will definitely get you in. You will then see the setup menu. If you see the Bellsouth FastAccess Internet Service logo then you know you definitely have a Bellsouth modem.

Now, let's presume, you are using a Westell wireless modem/router 327w made for Bellsouth/ATT. If this is the case, as stated above, you will see the Bellsouth Logo on the setup page. Additionally, it is stated on the page below, that you cannot use a Bellsouth modem/router for any other ISP (Internet Service Provider) This is due to the Bellsouth/ATT firmware that Westell builds into this modem/router.

This is the page link:
http://www.dslreports.com/faq/bellsouth/3.141_Westell_327W__wireless__Info#13772

This is the relevant quote:
"The BellSouth supplied 327W (model C90-327W30-06) is made exclusively for BellSouth FastAccess. They are functionally different from retail Westells (or any model designed for use with other ISPs) and the firmware between them are not compatible and can not be interchanged."

That being said, you still might attempt to use this 327W with orlando telephone company but I do not know if it will work. (Doubtful...) I use the Bellsouth 327W and it is GREAT. (With Bsouth/ATT) Good luck.

P.S. - Please be advised that Westell does manufacture an identical 327W that does NOT have the Bellsouth/ATT firmware.installed. This is the "generic" version I suppose but I have no experience with this one. If you need more just ask. :)

Good luck,

J

Is the VPN server that you are trying to connect behind a firewall?

Here is a lnk to your product , you can download the drivers, and product manual 3/4 of the way down the page
http://www.ask.com/bar?q=Westell+versaLink+327W+&page=1&qsrc=0&zoom=%3CKW%3EWestell+Versalink+327w%3C%2FKW%3E+Manual%7C%3CKW%3EWestell+Versalink+327w%3C%2FKW%3E+Driver%7CHow+to+Set+up+%3CKW%3EWestell+Versalink+327w%3C%2FKW%3E&ab=2&u=http%3A%2F%2Fdsl-warehouse.com%2Fproduct_info.php%3Fproducts_id%3D181%26language%3D1

http://www.westell.com/technical-support/technical-support.html

The 327w router is distributed by Verizon, an internet service provider. On their website you find tons of info on this model.

Go to the Verizon support page and enter

<westell versalink 327w> in the search field.

Furthermore here some interesting info for you:

Westell versalink 327w Quick Start Guide (700k)
Westell versalink 327w User Manual (10M)

Cheers

Critter

I have centrytel DSL and westell Model 327W

The Westell 327W (VersaLink) combination DSL 'modem', router and wireless access point will, for most people, be supplied with their new DSL service. Were you using a DSL service and suspended or disconnected? You should still have the drivers in your original computer. If not, the DSL people will install from their side.
I'll keep looking for you.

Help from Verizon.

do you have login access into the Modem/Router?
if yes, look for port forwarding and set it to your IP of your computer. open port 500 or what ever is required by MS fro the VPN