When I turn on my computer,(XPS 400) I get the black dos screen as it goes through the booting process - it says "Keyboard Failure" and then continues on to my Windows login screen. I then cannot use my keyboard or mouse. Neither work at this point. What should I do?!

Dear Sir:

I am recomending to go www. dell.com and go to troubleshooting section for diagnose the computer, the problem I see is driver some missing. You must need to reinstall. By that reason Run the Diagnose from Dell .

sincerely. God bless you.

ernesto cuadra
managua, nicaragua. c.a

when you see the error hit f1 and see if your computer resumes bootup. if it doesnt then if you have a usb keyboard try a different one and if you have a ps/2 keyboard then try a ps/2 to usb adapter. if the adapter works then you have a pin issue on your ps/2 connector and just continue to use your adapter.

First unplug all the connections from the pc. No cable at should be connected on the back. Keep pressing the power button for a minute completely without leaving it. Connect only the necessary cables which is power , keyboard and mouse ....nothing else.
Try if this works.....if no please reply for furthur help
Thanks!!!

Hi, these instructions will help you, and "everything that you do for the Keyboard; apply the same instruction to the Mouse." First, click on the "Start" button, in the ["Start Search Window], Type: keyboard; the "Keyboard" Properties window will open. You can (Test) to see exactly how your keyboard is responding. If you are still having the same problem, (check, the Keyboard Status). "Update the Drivers," by clicking on the "Properties" button. Now in the event that neither of these solutions solve the problem, which I hope you shouldn't have to do anymore; "Uninstall the Keyboard. To "Uninstall the "Keyboard," do the following: Shut-down (turn- off completely); disconnect all the Keyboard Devices that are connected to the Computer. Next, turn-on the Computer, and go back to the "Keyboard Properties," next, click on the "Change Settings" button, next click on the "Driver" button, and select the "Uninstall" button. Once that is finished, shut-down the Computer again. Now you want to "Reconnect" all the devices that were connected before, and "Turn-on" the Computer. "You will repeat exactly what you did from the start, this will "Re-install the Keyboard. "Restart the Computer again after all changes have been made; this will ensure the changes take effect properly. "Rating the solution will let me know if it worked; or you may need further assistance, thanks."

C:\program~1\Mywebs~1\bar\1.bin\m3plugin.dll problem

Either your Hard drive (hd) crashed or your hd cable or port is faulty. if your software is corrupt boot with a boot disk (assume you are using XP or Vista), press R on the blue options screen. you will be given a black dos prompt screen. Type in fixboot and type Y for an answer.

you may face either harddisk failure, a driver problem or virus infection:

tools: original win98-cd (or a bootable image

version of it), antivir-software on cd!

- please check whether it is possible to boot from win98-cd, with cd-rom support, not from harddisk.

(such option should be availabe after bios-load is over)

if not:

leave the setup process without fully installing
(press F3 button when asked for repair or install option)

in both cases :

type at the dos-prompt:

c:\win98/win

(command for changing to harddisk, windows-folder, booting windows from harddisk, but without loading all the drivers as usually)

win98 should come up in protected mode or give error messages.

- access cd-drive and execute vir-scan.
- delete and/or repair infected files
- turn down, attempt to reboot from hd
- if still impossible reboot from win98-cd,
run repair of installation and try once again
standard boot

problem solved? if not, take down error messages consult fixya again!

The BIOS level password on a Dell XPS 400 is reset with a jumper on the motherboard. The intructions are here:

http://support.dell.com/support/edocs/systems/xps400/sm/syssetup.htm#wp1053659

Cant remember the exact location for this, but you need to access the CMOS config when starting up. Dig around a little and you will find the settings that will allow you to start you system with a usb mouse and keyboard.
Hope this helps. If you have any idea where I can get drivers for my motherboard (EPoX EP-4PDA5) that would be great. I already tried EPOX's website, and no joy.

Cheers

There is no way around a bad keyboard, you will need to get a new keyboard to continue.