Loading Digital Photo Album/Keychain

Make sure you have a copy of the pictures on your computer (or somewhere other than the keychain), then let it format. Then put the pictures you want on it back on.

try charging the battery

probably the software is courrepted.boot the system with installation disk and then check the disk with diskutility.repair the disk permission and check.if still the issue persist.reformate the drive and install freshly

it does the same thing when I try to format it....did you manage to format it after all?

Sorry, I did figure out what I was doing wrong. Why should someone go to this web site if they have to end up paying you to get an answer. That dosent seem right.

All in all I was able to get my answers and I do not think that I will ever go to this web site again.

Thank you ( For what is the Question)

My instruction booklet says:
IMPORTANT: The keychain MUST be plugged in and in "update" mode in order for you to open the Photo Viewer progarm. If it is not plugged in, or is in the wrong mode, you will get the following error" No photo viewer is found, program terminated!
2. Once the keychain is plugged in and in "update" mode double click the Photo Viewer icon on your desktop to launch the application. (I wasn't able to double click the Photo Viewer icon at all, so I don't know what else to do). And for the rest of you that are able to double click it, I will give you the instructions.
3. Use Photo Viewer's file manager to browse photos on your computer.
4. Once you select a photo, it will show up in the crop marquee. Put the box over the area that you want to see on your keychain and click the POST button (arrow to the right). This will move your photos to the collection panel.
5. Delete any unwanted photos by selecting the image in the collection panel and clicking the X button from the menu bar.
6. Once you have all photos in the collection panel that you want on your keychain, click the "synchronized" button. At the bottom of your screen, you will see that the status has changed from "idle " to "download" and the black bar will show %complete.
7. Once the download is 100% complete and you get the following message, "photo viewer data synchronized complete", click OK, exit the progam and disconnect the keychain.

IMPORTANT: Do not disconnect the Digital Photo Keychain until the download is complete and you exit the photo viewer software.

try a Motorola RAZR car charger

how many volts should the charger be>??????????