This issue only occurs when trying to send a SMS text message from within the call details screen of a call in the call log.
To avoid this issue, complete the following steps to send a SMS text message from the call log screen:
- Open the Phone application.
- Open the Call Log by clicking the middle button in the toolbar.
- Touch the call log/contact in the list without clicking the screen.
- Display the menu, then select SMS Text (Name/Number).
- If required, rotate the BlackBerry smartphone to switch to landscape mode.
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