Question about Kenmore 80412 Microwave Oven

2 Answers

Noise/humming while cooking; especially popcorn; intermitent on other food

I have a Kenmore over the range microwave that I purchased in 6/6 and have had it about 1.5 years. Model 761.80523500 (#80413). It just started making a load humming noise while cooking popcorn. Tried some other stuff like water and it only did it briefly (intermitent).

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  • Y2k600f4 Dec 19, 2007

    Thanks. It looks like it is doing it now for other foods. It is at the Sears Service center for repair. I will keep Fixya posted.

  • Y2k600f4 Dec 22, 2007

    Just got a status update from sears will be delayed due to order of parts..."bushing Kit"....does anybody know what this part is ?? Is it have something to do with the high voltage part of the microwave, insulators ?? Thanks.

  • Y2k600f4 Dec 23, 2007

    Thanks for the input. I was not thinking it was the fan, before I sent it in I investigated it (parts department on the phone told me it was probably the fan; which was $10 if I ordered it) according to the symtoms. However I competely removed the fan and the symptoms did not go away. Maybe I am missing something; I will investigate further.

  • Y2k600f4 Jan 03, 2008

    Update: Just went to pick up my "repaired" microwave today.....and I found out it was NOT fixed !!! Apparently they now say it is not repairable "inside cavity metal burned near magnitron". Called sears parts and the part (Goldstar) is no longer available. Does anybody know if I could possibly get that part and what would cause such damage ??? Thanks,

  • Y2k600f4 Jan 03, 2008

    To clarify I believe they are talking about the waveguide; right above the magnetron the metal is charred. I know it would need to be replaced (they won't ?) but what would cause this ??



2 Answers

Sounds like a mounting bracket insulator for the fan. Like, maybe they had a recall because of this???? This is not normally a service item. Fight 'em for any charges.

Posted on Dec 23, 2007

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  • 833 Answers

Popcorn is heated by a metallic insert in the bag. This causes some additional power consumption by the magnetron. It is no cause for alarm.

Posted on Dec 19, 2007

  • Robert Hirst Dec 19, 2007

    thanks for the update.



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I'd ask them about it.

We're happy to help and we appreciate your thoughtful rating of our answer.

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