I have a Kenmore over the range microwave that I purchased in 6/6 and have had it about 1.5 years. Model 761.80523500 (#80413). It just started making a load humming noise while cooking popcorn. Tried some other stuff like water and it only did it briefly (intermitent).
Sounds like a mounting bracket insulator for the fan. Like, maybe they had a recall because of this???? This is not normally a service item. Fight 'em for any charges.
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Thanks. It looks like it is doing it now for other foods. It is at the Sears Service center for repair. I will keep Fixya posted.
Just got a status update from sears repair....repair will be delayed due to order of parts..."bushing Kit"....does anybody know what this part is ?? Is it have something to do with the high voltage part of the microwave, insulators ?? Thanks.
Thanks for the input. I was not thinking it was the fan, before I sent it in I investigated it (parts department on the phone told me it was probably the fan; which was $10 if I ordered it) according to the symtoms. However I competely removed the fan and the symptoms did not go away. Maybe I am missing something; I will investigate further.
Update: Just went to pick up my "repaired" microwave today.....and I found out it was NOT fixed !!! Apparently they now say it is not repairable "inside cavity metal burned near magnitron". Called sears parts and the part (Goldstar) is no longer available. Does anybody know if I could possibly get that part and what would cause such damage ??? Thanks,
To clarify I believe they are talking about the waveguide; right above the magnetron the metal is charred. I know it would need to be replaced (they won't ?) but what would cause this ??
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