Question about HP PSC 2410 All-In-One InkJet Printer

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I get the message "remove and check print cartridge" on my hp 2410 printer. I Replaced the black cartridge and still the same. I do not use color and have had cartridge in for a couple of years. Any way to use the printer without the hp58 color cartridge?

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  • hrittner Sep 25, 2009

    The old color cartridge has been left in place all the time. The black cartridge was replaced 3 weeks ago. Today the "remove and check print cartridge" came one again. I again replace the black cartridge with new one but the "remove and check print cartridge" stayed On. Is there any way to tell if there is a printer problem without buying a new color cartridge?

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  • 102 Answers

I don't think so. Printers usually won't print unless it can detect both cartridges. It doesn't matter whether the colour one is empty or full, as long as it can detect it you can usually still use black.

Posted on Sep 25, 2009

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This is caused by the failure of one of your cartridges. Remove the black cartridge and print a test page. Does the printer print at normal speed? Is so the black cartridge was the issue and should be replaced. If not then put the black cartridge back in and remove the color cartridge and print test page. If the printer now prints normal speed the color cartridge was at fault and needs to be replaced.

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Hi,

Is the new black cartridge that you fitted made by HP?
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The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

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    I'd clean the cartridge connections on the printer, try a new cartridge and refrain from using reinked cartridges.

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    Message: Remove and check print cartridges


    Hi Natalia,

    Please click on the web link given below and perform the steps as provided in the web page to fix the issue.

    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00054461&cc=us&lc=en&dlc=en&product=303753


    Perform the steps carefully.
    Have a great day!

    Mar 02, 2008 | HP PSC 2410 All-In-One InkJet Printer

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