Question about Microsoft Xbox 360 Console

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Warranty? I have heard varying things. I just boughty a 360 (End of november). The warranty booklet says 1 year on console but i have heard that microsoft has changes it to 3? Please help me

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Yeah, the raised the warraty three years.

Posted on Dec 18, 2007


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I have a E74 error with 1 red flashing light

What is the date of manufacture of your XBox 360? You have a warranty up to THREE YEARS against E74 errors with Microsoft. If it's beyond 3 years, I know of a company that can fix it up for you pretty cheap and give you a decent warranty.

Aug 03, 2010 | Microsoft Xbox 360 Console

1 Answer

My x box 360 keeps saying open tray when a game is in there i open it and it says reading then i keep doing it and it does the same thing

This can be caused by dirty laser in the drive. Try cleaning the laser with a q-tip and alcohol. If this does not fix the problem, the laser may need to be replaced. Contact Microsoft and see if the unit is still under warranty.

If the unit is not under warranty go to We are a console repair company based in Texas, and we can clean/replace the laser for you. All of our repairs come with a 90 day warranty that covers the whole console, not just what we repaired. We also offer extended warranties up to 4 years at additional cost. If you have any other questions/concerns feel free to email or call toll free 1-888-389-3038.

May 10, 2010 | Microsoft Xbox 360 Console

1 Answer

Freezes,and red lights come on

This is called the red-ring of death. Call 1-800-4my-xbox and they can help you with this situation. If you haven't had your 360 over 3 years, than they will fix it free under the warranty. Another trick others have said works, is to wrap a towel around your 360. This will heat up your xbox, and reconnect any soldering that seperated. The towel trick is only a theory I heard...not sure how much truth there is to it. Worth a shot. :D

Mar 19, 2010 | Microsoft Xbox 360 Console

1 Answer

When ever i put on a game into my 360 it says play dvd then when i press play it says to play disc please insert it into a 360 console

Hi, i have heard many of such things like this with xbox from different people and the best of advice i give to them is to call 1-800-4MY-XBOX.
Explain to them what is happening and they will find a solution, if you have had your xbox 360 for less than three years, then they will fix it totally free because the warranty is still in effect......

Hope this helps...

Take care

Feb 15, 2010 | Microsoft Xbox 360 Console

1 Answer

Controller crapped will this effect my console warranty?

im really sorry about that but my best bet is too probably call microsoft up and ask em and odds are you are probably going to have to buy another controller :( and no it should not effect ur 360 warranty they are two different warrantys

Jan 30, 2010 | Microsoft Xbox 360 Arcade

2 Answers

3 red lights ive had the xbox 360 for 18 months now will it stil be under warranty did not take the extra cover out only got 1 year with it but ive heard that microsoft are guarrenteed for 3 years with...

you can fix it yourself but you need to know what your doing altho it is actually quite easy to do, but yes u are correct if your console has 3 red flashing lights the warranty is 3 years but only for that error, so your in luck send it back to Microsoft and they will ship a new one to u, usually takes around a week

Nov 06, 2009 | Microsoft Xbox 360 Console

2 Answers

My xbox is flashing one red light at the bottom hand corner of where it says how many controllers are connected, on the screen it says "E 74" can someone help me solve this problem

The red light should be in the #4 controller spot. This error is caused by a few things, only one is correctable without opening the console.

Take a look at your AV cables, possibly try a friend's cables. If it still does it, you are going to need warranty work. The 360 has a 3 year warranty for most problems if you have not open or modded your console.

You could take it to a electronic repair shop, but you end up footing the bill for repairs and void your warranty. I suggest having Microsoft do the repairs for free and keeping your warranty. It will take at least 3 weeks for warranty work, that is the downside.

Hope this helps.

Sep 19, 2009 | Microsoft Xbox 360 Console

1 Answer

Is it possible to fry your xbox 360?

The two red lights is an overheating issue. It correlates with the 3 red lights. First check with Microsoft if your warranty seal is still intact and ask them if its under warranty. also there are some vary qualified technicians who guaranty their work up to 90 days.

Check out
They give you free estimates for your broken system.

May 09, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Xbox 360

Does it have the three rings of death? Microsoft extended the warranty to three years so send it in to them.

May 02, 2008 | Microsoft Xbox 360 Console

1 Answer

Microsoft Xbox 360 Console

"a period of one year (three years for conditions that cause three lights on the ring of light on the front of the Console to flash red) starting as of the date of your sales receipt for the purchase of the Console, or (ii) as applied to an Accessory, a period of 90 days starting as of the date of your sales receipt for the purchase of the Accessory"

So 1 year from the day you buy it of any damage to it.

Then 3 year warranty of the "3 red lights" (red ring of death) couple weeks ago (including me) experienced the 3 red lights, so Microsoft extended everyone's warranty for another 3 years only on the 3 red light issue.

I've only had to send in my 360 1 time and that was of the red lights, other then that no problems.

I hope this helped, also you can connect that Xbox at 1800-4my-xbox for any questions.

Thanks & Good luck!

Oct 21, 2007 | Microsoft Xbox 360 Console

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