Question about iRiver clix 2nd generation MP3 Player

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Iriver plus 3 software issue

the software does not detect that a portable device is connected even when it's plugged into the computer with the USB cable. Therefore, you can't really use the program.

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Re: iriver plus 3 software issue

I have vista and had the same issue even though plus 3 worked the first time i installed it (might be an issue with the safely remove hardware icon not available most of the time in vista), so now i use windows media player to sync to the device and works fine

Posted on Dec 22, 2007

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IRIVER WONT WORK AAAAHHH HELP!!!!!? my iriver wont work when i try to turn it on it comes up and says system files missing to restore the system files, connect to iriver plus wat dose that mean i have...


When system files are missing on the player, you will need to reinstall the FIRMWARE.

When looking online for the connection type for the H10 / H10JR, I can see 2 CONNECTION TYPES for the H10 / H10JR:
1. MTP, when using Windows Media Player 11 ( WMP11 ), for the H10.
2. iRiver Plus, when using iRiver PLUS, for the H10JR.

The connection type determines what software on the computer will be used for transferring media.
Each software on the computer needs corresponding firmware on the player to be installed.
When the player itself comes up with the information to connect to iRiver PLUS, this is the correct software for this device probably. Then the device is a H10JR.

When not having the program iRiver PLUS, go to the iRiver support site, for the download:
In the left column click Plus3 and go for the download.
Run iriver plus 3 and then select [Tools > Portable Device > Firmware Upgrade] from the menu.

Need more help ? Just post a comment.
In case you have the other model player, the H10, let me know if you need assistance for its recovery.

Dec 15, 2009 | iRiver H10 MP3 Player

1 Answer

Iriver plus 3 not recognising iriver x20 player

try to upload the songs onto it with windows media player 11 i only use iriver plus 3 for videos
when ur in windows media go into sync then it has like a side bar just drag the music into that and down the bottom of the bar it says sync press that
and if that doesnt work u might have to buy a new one

Aug 29, 2009 | iRiver X20 MP3 Player

3 Answers

My iriver plus3 software does not detect my iriver h10 player


Oct 15, 2008 | iRiver H10 MP3 Player

6 Answers

Iriver e100 doesn't communicate properly

umm.. this is what i did to solve this problem. i hooked it in the back usb port then put the iriver disk in then went to start control panel printers and other hardware the on the left side add hardware the i found it on the list and instaled after that you have to use windows meda player to add music and it works just fine .

May 20, 2008 | iRiver E100 Digital Media Player

1 Answer

Iriver x20 - freezes and wont show as a connected device to pc

When you connect the PMP to the computer does it say your new device is ready for use or something else like 'the device has malfunctioned'?

I have the same issue that frequently the computer won't see the PMP. Keep trying it sometimes works. If not then its likely that the harddisk is dead or dying.

Apr 22, 2008 | iRiver PMP-120 Digital Media Player

1 Answer

Blocked Iriver X20

Yes, try running a format from your computer to the IRiver with it plugged into the USB port. I have done this with several friends MP3 players and it works great. In other words plug your MP3 player into your computer as you usually do and from windows or dos in your accessories run a regular format of the MTP portable device or whichever drive dos says it is. Then presto you can again load music or whatever your MP3 player take into it again.

Jan 14, 2008 | iRiver X20 MP3 Player

1 Answer


My understanding, as a new user, is that IRiver plus 3 only communicates with the player via UMS mode, which is not the default. Windows Explorer and Windows Media Player only communicate through MTP mode. If you change from MTP (the default) to UMS, it will reformat the player and delete all your files.

In other words, do not use iriver plus 3 unless that is the only software that you want to use. Boing back to MTP mode after a sync or download will then delete all THOSE files you just downloaded.

I just say NO to Plus 3.

Good luck.

Dec 30, 2007 | iRiver Clix Digital Media Player

1 Answer

E10 Problem

You need to upgrade the firmware by using iriver plus 3 in the 'tools' section it should have upgrade firmware.

Nov 13, 2007 | iRiver E10 Digital Media Player

4 Answers

Iriver plus software closes down when I plug in my iriver E10 to the computer

Using Explorer try copying one song over into the music folder of the device. Then restart Plus so that it searches and finds a song present.

Sep 13, 2007 | iRiver E10 Digital Media Player

4 Answers

Iriver T10

Somehow the driver went missing. Click on "My Computer" and then click "view system information," then "hardware," then "device manager," then click on iRiver (it'll be there even without the driver) and then it will give you a yes/no option to look for driver software. Obviously, click "yes" but notice that you are also cued to put in a CD "if you have one." I still had the CD. It will search both the CD and online for a driver, but the computer found the driver software on the CD. Make sure you only put the CD in when cued to do so. If you don't have the CD, then contact iRiver about getting a driver download or having them send you a copy of the CD.

Mar 12, 2007 | iRiver T10 MP3 Player

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