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My tomtom one has started flipping between a variety of demo screens during navigation instead of showing the map. It continues to give voice directions and if I touch the screen, it will briefly show the map but go back to demo screens within 5 sec. I've pressed the reset button and turned off/on numerous times, but nothing has changed. Does anyone have any ideas?
Reset the unit by pushing a bent paperclip or pin into the hole on the bottom marked 'reset' turn it back on, plug it in & charge it via USB overnight or as long as you can in the car, make sure the led on the top is green, tap the bottom right of the screen & check the battery symbol on the unit says charging underneath.
If this doesn't help.
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When the TomTom navigation software (on your SD card) is bad (corrupted, error) an X is shown on the screen ...
You'll want to try to recover the software from your backup (that you have made on your computer).
If you also have the TomTom navigation software on the main memory, try removing the SD card and start the GPS up again. If that works, you'll want to restore/re-install the copy of the navigation software on your SD card.
Otherwise, you'll need to connect your device to the HOME (or MyDrive Connect) software (on your computer/laptop) to see if you can re-install the software.
Recently, TomTom has decided to limit/stop support (including software/maps, etc.) for certain (older) models of TomTom GPS. If your model is one of those, you're out of luck. TomTom is trying to have you buy a new model.
I found this article online, and it may work for you:
"Ok this has worked on at least four tomtom one’s
And one xl’s that i have tried,
First of all connect your tomtom to your computer.
making sure your online,Go to log on.
if you’ve not created an account create one now.
If you’ve had to create an account restart tomtom home.
You should have the tomtom home screen in front of you,
Now even if tomtom home is showing you logged in, ignore
this click your email adderss in the top right hand side of the screen
and log in again and click continue.
Then click Device/disconnect device.
Now your tomtom will update itself and your maps will be restored"
1. open your tomtom as a folder 2. copy all info from tt to a new folder on your computer 3. format tt in fat32 4. download tomtom home and run it 5. make all upgrades that the tthome sais 6. copy the folders with maps and voices from saved ones 7. if restarts or freeze on logo, open tt as folder and delete the file MapSettings.cfg from map folder 8. say thank you
Usually an X on the screen indicates that your GPS (navigation) software is no good (corrupted, etc.).
If TomTom support is not able / willing to help you to download and install the navigation software, you're likely out of luck. If you are able to re-install the navigation software (& map) and you are still getting the X on the screen (of your TomTom device), it may mean that the (storage) memory on the TomTom device is faulty. You can try to connect your GPS to your computer and see if you can "repair" the TomTom (storage) memory (disk). That would usually just block off the bad areas, so that it will not be used. Then try downloading and installing the software and the map again.
I had to contact TomTom to answer this, their advice was: On your device tap the bars that show the strength of the satellites. Then top right tap the clock and hold for 30 seconds.
I tried this but it didn't make any difference to me, but I thought it may help other users. I'll let you know when I get any further advice.
You probably have a wrong Navcore or Navigator version for your map. Navcore and Navigador are the operational system for your TomTom, depending on the model you have you use one or the other.
change screen settings. here's how to; goto change pref, -safety pref- (ignore first screen)-done-- done--done--then it will come up with---turn off map display, select never option then done , you will also need to check to see if your screen saver option are set to slide show and turn these off as well.
tomtom one doesnt have the fm transmitter, try clicking on the navigation screen ie, where it shows the maps, menu 1 of 3 should come up, select the spanner icon, which is change preferences, you should be presented with preferences one of 7, which the lower middle one should show a speaker, if the speaker says turn sound on, click on the icon, if it has a red cross saying turn off sound, then leave it alone and click the arrow to get up preference menu 2 of 7, this has volume preferences,, you can slide it to 100% and do a test. select done to return to navigation screen.
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