Question about Tomtom ONE GPS Receiver

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Tomtom One screen problem

My tomtom one has started flipping between a variety of demo screens during navigation instead of showing the map. It continues to give voice directions and if I touch the screen, it will briefly show the map but go back to demo screens within 5 sec. I've pressed the reset button and turned off/on numerous times, but nothing has changed. Does anyone have any ideas?

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  • 143 Answers

Reset the unit by pushing a bent paperclip or pin into the hole on the bottom marked 'reset' turn it back on, plug it in & charge it via USB overnight or as long as you can in the car, make sure the led on the top is green, tap the bottom right of the screen & check the battery symbol on the unit says charging underneath.

If this doesn't help.
contact them about the problem...

http://www.tomtom.com/support/support.php?ID=2

Posted on Dec 16, 2007

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Posted on Jan 02, 2017

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2 Answers

Approximately half an hour into trip my Tomtom one loses the map just when I need it most and I have to navigate by voice instructions only.


Make sure there is enough power. When the power gets low, it tends to conserve by limiting items that draw the most power.

Check if there is an option that allows the map screen to display longer.

Sep 20, 2016 | Tomtom One GPS

2 Answers

Screen reads"no maps found"


I found this article online, and it may work for you:

"Ok this has worked on at least four tomtom one’s
And one xl’s that i have tried,
First of all connect your tomtom to your computer.
making sure your online,Go to log on.
if you’ve not created an account create one now.
If you’ve had to create an account restart tomtom home.


You should have the tomtom home screen in front of you,
Now even if tomtom home is showing you logged in, ignore
this click your email adderss in the top right hand side of the screen
and log in again and click continue.
Then click Device/disconnect device.
Now your tomtom will update itself and your maps will be restored"

Jan 11, 2008 | Tomtom One Europe v2 GPS Receiver

1 Answer

I have Tomtom one. I have entered SW 93 Place Gainesville 32608 but the device fails to show the address. why is that


You entered the address as a destination? Tap Navigate to and select Recent destinations. Select that address and tap details. It will give you the choice to show demo. Select the maximum demo speed and (virtually) navigate to that place.

Aug 27, 2011 | Tomtom ONE GPS Receiver

1 Answer

My tomtom is free it turn off by itself and screen goes up and down showing to choose language only. can't go to the navigation applicatio ? Help please


1. open your tomtom as a folder 2. copy all info from tt to a new folder on your computer 3. format tt in fat32 4. download tomtom home and run it 5. make all upgrades that the tthome sais 6. copy the folders with maps and voices from saved ones 7. if restarts or freeze on logo, open tt as folder and delete the file MapSettings.cfg from map folder 8. say thank you

Apr 26, 2011 | Tomtom One XL GPS Receiver

1 Answer

Continually returns to demo mode


I had to contact TomTom to answer this, their advice was:
On your device tap the bars that show the strength of the satellites. Then top right tap the clock and hold for 30 seconds.

I tried this but it didn't make any difference to me, but I thought it may help other users. I'll let you know when I get any further advice.

Regards,

Sean

May 09, 2009 | Tomtom XL 330S GPS Receiver

1 Answer

Tomtom go 730:no maps found...


It was the first time I loaded uppdate maps (for free, because new navigator) and then it
was blocked with the message:no maps found, when trying to start it...My last try was to put
the navigator on his usb support and opening" TomTom HOME" program, connected to "map share"
and loaded some tips, removed it "safely" from the usb connection and it showed the right
view again...Puhhh. Thanks anyway, your site gived quite som motivation.

Have a nice 2009!
Gerard

Dec 31, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

There are no speaking directions on my TomTom GO720 e.g. for 'turn left' or 'take the next exit' or 'continue for 3 miles'. It only beeps for speed cameras etc. We have ticked all the boxes on the sound...


Hi there

As the TomTom is making beeping sounds, its a good indication that its not a hardware fault, it sounds to me its a software issue.

What you could do is try to reinstall the voices on your device. To do this, follow these steps:-

I presume you have TomTom Home installed already, if not you can download it from
http://www.tomtom.com/home

STEP 1 Make a Backup
  • Connect your TomTom to the computer and switch it on
  • Open TomTom Home
  • Click on 'backup and restore' and make a backup if you haven't done so already
Once the backup has been made, please do the following:-

STEP 2 Remove the existing voice files
  • Open My Computer, you will see the TomTom as two removable drives, one will be the internal memory and one will be for the SD card slot on the device.
  • Click into the Internal memory drive, you should see a whole load of files and folders.
  • You should see a folder called LoquendoTTS or Loquendo, click into this folder and delete the contents (all the files and folders inside the loquendo folder)
  • Go back to the root directory of the TomTom and delete the folder 'Voices'

STEP 3 Download and Reinstall the voices via TomTom Home
  • Go back to TomTom Home
  • Click on Add Maps, traffic and Voices
  • Select Voices. Loacate the voice of Jane and Tim and add them to your device
  • Go back to the main menu of TomTom Home, click on Add Maps, traffic and Voices -> Computer Voices and install the voice of Kate or Simon (UK English computer voices)
  • Close TomTom Home and also Close it from the system tray. (in the bottom right hand corner of your screen down by the computer clock, you should see a red icon for TomTom Home, Right click on it and choose 'exit')
STEP 4 Install the Clear Flash Tool from TomTom
  • Once Home has closed completely, please download and install the clear flash tool from:- http://www.tomtom.com/updates/clear_flash/clear_flash.exe (Home must be completely closed, otherwise it may not install correctly)
  • Accept the license agreement and keep pressing the Next arrow until the clear flash tool has installed.
  • Your device will start flashing to say there is some activity on your device
  • When your device has finished flashing on the screen (might take a minute), use the 'safely remove hardware' feature of your PC to disconnect the TomTom
  • Switch the TomTom off then take it out of the dock.
STEP 5 Test the voices

  • Switch the TomTom back on, but not connected to the dock
  • Let it load up to the main navigation screen
  • Tap onto the menu and tap onto 'Change Preferences -> Voice Preferences'.
  • Select a non-computer voice i.e. Jane or Tim and press test. You should now hear the voice instruction
  • Try selecting the voice of Kate or Simon i.e. the computer voices, and press test, you should now hear the computer voice.
This should get the voices working again, if not it might be worth giving TomTom Support a call and they can talk you through it.

Hope this works for you

regards

The Warlock

Sep 17, 2008 | GPS

3 Answers

GPS Use


Hye! here's how you can take care of this issue: Dowload google maps from the web (for windows mobile) & install it on your diamond. In order to use GPS on this phone, your internet/gprs connection must be functional; without netwrok connectivity you cant use GPS on this device as it does not have the map interface on its chip (& cant be loaded later too). It just has a light GPS transceiver which in presence of a mapping software (such as google maps) can show your position on the globe & in some countires can also navigate you. After installing google maps, make sure your internet connectivity is on and then work with google maps 'USE GPS' & 'My location' or 'Navigate' functions ... enjoy!

Aug 25, 2008 | HTC Touch Diamond Smartphone

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