- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
When a PIN code is entered wrongly three times, the phone line will be blocked. Irrespective of the owner, it is assumed that you are not the owner of the phone line when you enter your pin wrongly.
The blocked line at this point can still be unblocked and this is where the PUK code comes in. Once you enter the PUK code, your PIN code will be reset. You can then create a ne PIN code.
To get your PUK code, if your phone is using a SIM Card, Check the SIM card Pack and you will see your PUK code there. But if you don't have a SIM card pack, you can get the PUK code from your service provider.
Call the customer care line of your service provider using another phone, request for your PUK code and it will be given to you. Note that your service provider will ask you some few questions about your line in order to be sure you are the real owner.
Note that your service provider alone is the only one that can give you your PUK code because it's only your service provider that has it.
Hi,
In this please do contact your service provider and inform them that the PIN is blocked and the phone is asking for a PUK code for your SIM card and they would provide you with the information once you help them with the SIM card number located on the SIM card itself.
Thank you for your time and best wishes for your effort.
The
SIM card needs the PUK code to
unlock. PUK
stands for Personal Unblocking Key. This is a unique eight digit code specific
to your SIM card. For further details on unlocking the SIM
card, please click on this link :- http://www.fixya.com/support/r5705889-puk_code
Only the sim is blocked, not the phone. The unblocking code is located
on the sim casing when you bought it. It will ask you to enter the code
and new PIN code 2 times but will completely block it if the limited
number of attempts is reached. You can just simply replace the sim and
the phone will work again normally.
i just bought a lg shine and i was playing around with my phone and i enter the wrong unlock code how it is asking me for a puk code and i dont know could you help me please
×