Bottom shelf of 2 tier basket won't open all the way.

To replace the bottom in the steamer basket on a Cook's Essentials 3-tier steamer model 97500, you can follow these steps:

1. Disassemble the steamer by removing the lid and the baskets from the base.
2. Locate the bottom of the steamer basket that needs to be replaced. It may be attached to the basket with clips or other fasteners.
3. Use a flat-headed screwdriver or another tool to gently pry the bottom of the steamer basket away from the rest of the basket. Be careful not to damage the basket or the bottom as you do this.
4. Once the bottom of the steamer basket is free, remove it from the basket and set it aside.
5. Take the new bottom for the steamer basket and carefully fit it into place in the basket. Make sure that it is properly aligned and securely attached to the basket.
6. Once the new bottom is in place, reassemble the steamer by placing the baskets back into the base and attaching the lid.
7. Test the steamer to make sure that the new bottom is functioning properly and that the steamer is working correctly.

If you encounter any difficulty during this process, it is recommended that you consult the instruction manual for your Cook's Essentials steamer or contact the manufacturer for assistance.

sounds like the PVC pipe should attach to the pump to carry the water to the third tier. Do you have pictures?

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That will only happen if the bottom basket is severely distorted or if the design of plates you're using means that they project below the bottom of the basket.

The first problem is fixed by straightening the basket or replacing it; the second one can only be fixed by experimenting with different ways of loading the plates to avoid them projecting down through the basket or by using different plates.

there are 2 reasons for this if someone has fallen onto the door and bent it down too far it will not close,also try removing top and bottom baskets alternately, see if that helps could be cutlery shelf too far forward

If you open the freezer door and remove the bottom basket, there will be a small shelf with a hole in it, if it is covered with ice the drain is most likely plugged. hopefully you can remove the ice with a hair dryer and run some hot water down and clear it. If not you may have to go in from the back and remove the drain tube. this is a serious pain in the ***.

There is a screen in the drain that is plugged.

Dump the Kenmore on the seller's doorstep - when the place is full of customers!!