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Leroy Zinsmeyer Posted on Apr 23, 2018

My heater cuts on and off and give me code of r-13

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What does error code 13 mean?

1) Copy following links for Rheem tankless error codes
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
http://waterheatertimer.org/pdf/Tankless-Error-code-13.pdf

2) Maintain water heater as shown in product manual to avoid common error codes.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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I am getting a 13 error code . jim B.

Before calling service technician, open following links for troubleshooting resources including Rheem chat and typical manuals:
http://waterheatertimer.org/pdf/Error-code-13.pdf
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

All gas water heaters require periodic maintenance.
Tankless recommend yearly maintenance.
Typical maintenance would cover most the causes for error 13, plus causes for most other common error codes.
1helpful
1answer

Code c4-13

Before calling service technician, open following link for Rheem troubleshoot resources including error codes, Rheem chat, and possible manual:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Error codes are considered start-point for troubleshooting.
Error code C4 13 is bad oxygen sensor, inadequate incoming air supply, or bad venting. Also bad PC board, or internal wiring, or temperature set too high, damaged burner parts.
http://waterheatertimer.org/pdf/Error-code-13.pdf
http://waterheatertimer.org/pdf/Bosch_Ventilating_tight_houses.pdf

Tankless require yearly maintenance to combustion chamber and burner parts.
Prescribed maintenance can correct some of the issues in error code 13.
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1answer

I have a paloma tankless water heater, ptg-42pvn. It was flashing, C4, 13 and now it only flashes -0, 13 and will not even turn on. Tried to reset it by unplugging it and it only flashes -0, 13 even...

Multiple error codes can mean different things, including bad PC board.
C2 13 might be the oxygen sensor. -0 and no operation indicates bad board, but other things might be notched into same problem like loose connections.
Error codes are starting point for troubleshooting.
Before calling service technician, open following link for Rheem-Paloma troubleshoot resources including Rheem chat.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Upvote the help.
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
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1answer

C7 13 error code on my tankless

Internet doesn't have clear-cut solution for C7 13 error code.
If concise repair information or service bulletin comes available, I will update this thread.

Open following links for Rheem troubleshooting resources:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
3helpful
1answer

Rheem gas tankless water heater with error code c4 13

problem is inside burner compartment o2 sensor dirty or block..need to have a qualify technician clean it.
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1answer

Paloma water heater error c7 13

I have a code showing C7 13 the heater runs for about 2 to 3 mins then shuts off. Any suggestions?
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1answer

Paloma tankless ptg42 water heater error code c4/13

4 error message, the 4th (last) error code is #13, not enough oxygen.

Check the location of the heater, if it is fine the ODS sensor (actually is a thermal couple) is bad.
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2answers

The code E 13 comes up on the panel and it cuts out

Maximum temp exceeded on ntc1(thermistor),,,either clean out heat exchanger,power flush of my first option replace thermistor...
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