If left on pilot only the pilot flame stays lit with no problem. When heating it shuts off after a short time. I can relight it and it will heat again and turn off even quicker. I have cleaned the screens and the flame arrestor and the burner.
SOURCE: water heater burner flame is low
frist did this heater go under water if so call the pros.this can be do to dirty orfic on burner. clog presure regulater at gas meater check other gas applince.
SOURCE: The flame and pilot both go off while heating
the unit is overheating and probably needs to be descaled with a solution of white vinegar.
SOURCE: I have a Kenmore Power
check and or replace the thermal coupling. the coupling goes into the main gas control, if the coupling is bad it will shut off gas supply. as a safety measure.
SOURCE: GCV 40 100 Burner and pilot shuts off when heating up
Get more fresh air to the unit.
Clean the air intake/ flame trap/ flame arrestor located on bottom of tank.
http://waterheatertimer.org/images/Flame-trap-inspection-325.jpg
Post question on pro water heater forum.
http://www.thetankatwaterheaterrescue.com/forums/forum3/
Add a comment with type of gas control valve, for possible troubleshoot.
Copy following link to read service manual by type of gas control valve:
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent
If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7
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