Question about Singer Sewing Machines

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I have a Singer Quantum 9960. When I use the thread cutter, it pulls the thread out of the needle and I have to re-thread it every time. Please advise? Thanks- Becky

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Sounds as if it has become blunt.

Posted on Apr 28, 2017

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Posted on Jan 02, 2017

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Singer 9960 having a problem when needle goes down it pull matrial down and gets caught and the top thread is cut make a nosie on top needle but thread still in the needle pain


Be sure to install a brand needle--make sure it is compatible with the fabric you are sewing, ie ball-point for knit, sharp for woven fabric. Make sure the needle & thread are not too large.

You might also check to see if your machine has a single hole needle plate--that will stop it from pushing fabric down.

There could be more issues with your machine, ie possibly being out of time.

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First, check that you are using a brand new needle.

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Auto thread cutter on my quantum stylist 9960 is not cutting my thread it is going through the correct motion but not actually cutting ? I have cleaned my machine with no changed results, help!?


Please have a trained service technician look at your machine. Cutter blades and mechanisms do require service from time to time, especially with heavy use. If you use your machine frequently, have it cleaned and adjusted based on your use levels.
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Jan 24, 2015 | Singer Sewing Machines

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New 9960 Singer sewing machine keeps jamming


try a new needle-- one for the fabric your sewing
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if the suggestions don't help
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Mar 05, 2014 | Singer 9960 Quantum Stylist Sewing Machine

1 Answer

New 9960 sewing machine keeps jamming


try a new needle--the correct one for the fabric and thread
make sure the top thread has not come off the thread take up lever
rethread the machine top and bobbin-- using every thread guide
make sure the bobbin is turned the right way in the bobbin case
if these suggestions don't help, then taking the machine to be checked would be a good idea.

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Just purchased the Singer Quantum Stylist 9960, but can't get the needle threader to work. I can pull it down, but it won't turn to thread the needle.


When you pull the needle threader down it seems like it is pulled all the way down but it isn't. Pull it a little harder and it will turn and go down all the way to match up with the needle eye. I was a little scared to apply the extra "force", thinking I could break my new machine. Just be easy with it and it will work just like the manual says.
Good luck....

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