SOURCE: Dymo Letra Tag
Hi - You can download the manual by clicking the link underlined in blue below:
letra tag QX50
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SOURCE: I need owner manual for my label dymo letra tag
Here it is
http://global.dymo.com/img/compel/MXvsURUAF8BtnMPX_BSn-qw6SBoEowNy.pdf
I had the same problem. My batteries were fine, there was no tape jam, and I also cleaned the writing head with the DRY tool that comes with the label printer (you find it in the tape box). I opened the casing, checked the motor, etc. but nothing seemed to help. My last recourse was then to GENTLY clean the writing head by taking a lens cloth and putting some alcohol on the cloth. WOW! That worked!! Brief summary: Take a lens cloth or the tool that comes with the label printer and put some alcohol on it. Then GENTLY clean the writing head. I hope it works in your case, too!
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