I have had mine for a few months, and the inside screen started flaking out like the vertical or horizontal hold (ala old-style TV's) had gone on the fritz. After a few days of this, both screens went totally black. It's such a nice-looking phone, but, based on everything I have read and my personal experience, it's not ready for primetime.
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The horizontal line in the screen is the problem cause by vertical output driver.The vertical output is located at the verical section.Maybe theres a loose connection in vertical section or leaked capacitor.It also the cause of deffective vertical ic.So its better to repair and trouble shoot by the authorized technician.If you have knowledge in Tv.Try to replace the leaked capacitor.
Ugh. The same exact thing happened to mine. I am so incredibly angry and frustrated! I heard that trying a new battery might work... I tried my sister's battery, since she has the same phone, and it was no go for me, but you ought to give it a try if you can... I did everything I could to try and fix it, but it won't do anything else!
a few things to take into account, have you dropped it? has it ever been exposed to liquid? of no on both try to take the battery out hold the power button for a few seconds put the battery back in and turn the phone back on if it turns on just a software issue. If not or you said yes to the first 2 questions its possible there is damage to the phone, there is a flex strip that connects the phone to the screen if it gets wet it corrodes and if u drop the phone sometimes it comes unpluged. the flex strip coming unpluged is the most common issue with this phone generaly from over extention of the hinge. "opened it up to far"
Mine started doing the same thing yesterday. In doing a bit of research I found on the LG support forums that the phone is probably fried. The good news is that it's covered under the 1 year manufacturers warrenty and can be returned to the sprint store, or your carrier and they will replace it on site. I've already talked to Sprint and they said as long as there's no water damage or other visable signs of shock that would have caused the damage that they'll provide me with a new phone. This was a huge relief to me, I loved this phone before it went batty and really can't afford a new one.
Hope it works out for you as well.
I am on my 3rd LG Lotus and have had the exact same issues with my screen with all of them...freezing up, blank/black screen, and the picture being all scrambled, or even funky colors. This is all due to LG's brilliant design of the hinge on the phone. Notice how when you have the phone open the top part (with the screens) has a bit of give in it if you push on it? That "give" is the hinge pinching the wire that supplies electricity/data to the screens. LG has designed the hinge so poorly that it cannot withstand normal wear and tear of being opened and closed for even a few weeks before it begins to fail. Shame on you LG!! I smell a lawsuit coming on.....
As far as a solution, there isn't really one except for get a new phone if you can. Maybe even get the warranty on it (something like $7 a month plus a crazy deductible between $50-$100). After fixing it 1 or 2 times, you could have purchased a different phone. This is really upsetting because the Lotus is such an awesome design. LG, I hope you are reading this.
Mine did the same so I swopped the battery with wifes phone (which is the same) and mine worked like normal, i took it back to the store and they gave me a new battery but before that i played around with the usb cable and it was charging up and holding a charge so it's something to try.