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If you only installed the App. you still need to install the drivers for the device.
The application is importnant to use the hardware but the driver needs to be in place so the computer knows how to communicate with the device. If you don't have a driver disk you can google the product brand with the model number and usually come up with the right driver.
Let me know if you need any help and i will be happy to do what i can from here.
Please go to control panel and regional language option select the location INDIA and than try to reinstall it. And if this not work than this might be your OS problem so format and reinstall may fix your problem.