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sachin A Posted on May 31, 2008
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Windows Vista CDMA 1X usb modem not working

Hi i have a HP laptop dv 2000 series with Windows Vista preloaded. when i uploaded my CDMA 1x USB(Service Provider-Tata Indicom-India) software & the dialer opens then it gives following message." Driver Not Installed, Pls install the driver & reinstall".

Contacted with service provider their teamvisited & could not solve the problem saying pls contact your manufacturer.

Kindly help how to solve this problem.

Regards,
Sachin

  • 9 more comments 
  • sachin A Jun 02, 2008

    Dear Worldvet!



    Thanks for reply...



    Regarding Phone make i am using USB for wireless internet.



    its Plug to Surf Whiz CDMA USB 1_x modem

    Maker: Sungil Telecom

    Technology: CDMA

    Service provider- Tata Indicom

    Country: India

    OS: Windows Vista Home Premium (32 Bit)

    I have also downloded new software from EPI Valley(www.sitsvc.com) & Sungil for Vista(http://www.tataindicom.com/t-personal-in...) from their website, but still the same message "drivers not installed for the modem, pls install the driver & restart the program'



    Now when i check for the harware then it says" software is detected for the USB but not for this platform.'



    Pls help.



    Regards,

    Sachin

  • sachin A Jun 02, 2008

    is it Auslogics Registry Defrag 4.1.9.96 as i didnt found AUSLogics Registry Fixer (free) on majorgeeks.com.

    wen i click on it to dw it is registery booster 2 from (http://www.liutilities.com/products/camp...)



    did i dw the right sw for the problem? after your confirmation i will run the same o n my notebook.



    also tried installing device disconnected from the usb port but still the same problem.



    i am not using vista sp1. its windows vista home premium only.





    addthis_pub = 'majorgeeks';
    addthis_brand = 'MajorGeeks';
    addthis_logo_background = 'cccc99';
    addthis_logo_color = 'cccc99';
    addthis_logo = http://majorgeeks.com/images/logo/mg_log...';

  • sachin A Jun 04, 2008

    Dear Worldvet,

    Thanks for replying but still i am unable to acces internet on my Laptop thru CDMA USB.



    When i plug the USB Modem then it doesnt detects.



    Secondly i have another problem microsoft management control is also not working(snap-in) it might be SQL problem. does this is effecting the USB drivers are not loading??



    How to tackel this problem now????



    The registery fixer you told didnt installed on the vista. any other solution or now i need to call HP???



    Pls help.



    Regards,

    Sachin

  • sachin A Jun 04, 2008

    also getting code error 28 when i check for driver for USB.

  • Anonymous Jun 18, 2008

    i have hp dv2000 laptop. having o.s. vista.when i try to connect usb modem to laptop an error massage shown that please reinstall driver. i tried to install cd of software which supported to vista. but still problem not resolve.can you suggest solution

  • abs_26 Jul 05, 2008

    I'm having exactly the same problem.I purchased HP pavilion dv2700 laptop pc in the month of May.

    And on 26th june i took Tata Indicom's plug2 surf usb modem internet connection.

    When i plug usb modem in usb port the message is displayed to me that

    ' failed to install 1X usb modem device driver software ' and

    ' usb modem is unplugged ' .

  • Ankie Jul 14, 2008

    HI,



    I am also facing the same problem, pls tell me if you were able to solve this problem.



    While installing the driver, it pop's up an error message "Error Installing the driver"



    M/C Dell Inspiron 1525

    O.S. Windows Vista Home Premium 32-bit

    USB Modem:- Tata Indicom "Plug to Surf"

  • sanjay831 Jul 22, 2008

    same problem driver not detected

    pls send solution at [email protected]

  • krishnacs Nov 20, 2008

    cdma 1x usb modem tata indicom

  • naavi Apr 02, 2009

    I have also found the same problem with Dell Inspiron. The hardware person does not have a fix. The fix has to be through modification of the driver. I have to try uninstalling the SP1 but reluctant to do so.

  • hmgum May 11, 2010

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I faced the same problem i installed it. But got through it. See if this works for you too:

1. You have to install the software you downloaded from the tata site or from the CD you got with the MODEM. Do this without attaching the MODEM to the laptop.

2. Once done, insert the MODEM into the USB drive. The Windows will automatically search drivers for USB MODEM and QualCoMM drivers and install it.

After it shows the success message, click the Tata Indicom Dialer and check. The problem should not appear again.

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  • Posted on May 21, 2009
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  • Posted on May 31, 2008
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Hello,

To use your phone via USB you do need to load a special driver. You can usually find this, but only from the phone maker not your provider. Since you didn't tells us what phone and model you are using I can't point you to the driver.

If you want you can comment back with the phone maker and model and we can get you the link if you are unfamiliar with finding drivers. Otherwise, going to your phone makers home page and clicking support will get you started in finding the USB driver for using your phone as a modem.

Regards,
Worldvet

  • 1 more comment 
  • Anonymous Jun 02, 2008

    Are you upgraded to Vista SP1?

    That may make a difference, either by using the unpatched version instead if you have SP1 installed or my installing SP1 if you haven't yet. SP1 can be uninstalled.

    Otherwise, since you are using appropriate drivers. I would backup your install drivers to a CD and run a Registry Cleaner such as AUSLogics Registry Fixer (free) and others that can be found at majorgeeks.com

    Also, with USB devices it does make a strong difference if you keep the device disconnected from the USB port while installing. Give that a go too.

    Please keep me informed as I love these kind of problems and there is a way to get them solved, that's what I love about trouble shooting. If you are willing to hang in there until its done, I am.

    Hang in there and keep me informed on the SP1 issue.

    Regards,
    Worldvet


  • Anonymous Jun 02, 2008

    We are in different time zones as I am in the States.
    But go to this site and scroll down until you see the SS Registry Fixer.

    Uninstall your software for the phone, Run Registry Fixer. Install again.

    If it still doesn't work, uninstall the software for your phone. Run Registry fixer.

    Download Vista SP1 from MS, start athttp://www.microsoft.com/downloads/
    Download and Install Vista SP1
    Install your software with the phone unconnected.
    Reboot if it calls for it.
    Connect Phone. Let me know if it works now.

    Don't forget the time zone difference as I am going to bed now.

    Regards,
    Worldvet


  • Anonymous Jun 02, 2008

    Hi,
    Thanks for the Helpful rating. We do our best with what we have and text messaging doesn't always get to the root of problems quickly.

    I would still like to follow up with you and be of any assistance I can give. If you are willing.

    I hope this all works out for you and if you want to go further with the troubleshooting I'm only a comment away and here for you.

    Best regards,
    Worldvet


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  • Posted on Jan 09, 2011
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I hae the modem but i lost the cd and i dont know how to install it thanks

A

Anonymous

Hi.. I purchased a LG CDMA Modem yesterday, I tried to conntect to my TOSHIBA laptop with Windows Vista preloaded. when i uploaded my CDMA 1x USB(Service Provider-Zantel of Zanzibar) software & the dialer opens then it gives following message." Driver Not Installed, Pls install the driver & reinstall".
Please find me a solution for this problem

Aloyce Mpazi,
Dar es Salaam Maritime Institute,
P O Box 6727,
Dar es Salaam.
Cel. +255 714 885 071
e-mail: [email protected]

A

Anonymous

Dear All,

I have the final solution from HP Customer Care is to Format Your Computer & then install the software for the USB Modem. After Doing this the USB was working properly.

so my sggestion to all Tata Indicom USB Modem users is to contact their Hardware manufacturer & report the problem & then get solution from them. As tata indicom dont have any solution for the problem.

I am the suffer of this problem & contacted all HP, Microsoft & Tata with no solution. Finally have to format the computer.

Note: Before formatting your computer pls dont forget to take backup of your important files.

Regards,
Sachin
e-mail: [email protected]

A

Anonymous

Tata Indicom Plug 2 Surf is a ******** product with pathetic browsing speed. Complete waste of money and a waste of time waiting for page to load.

A

Anonymous

Still unsolved....pls help..

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1.please tell me when i use tata CDMA 1x USB modem it show min out of range please contact your service provider

2. Another problem when i use another cdma tata sim card then it show 721 error tell me solution of two diffrent sim cards

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The message modem drivers not installed,.install driver n restart programis displayed on the dialer clinet
dialer client is not installed properly
1st restart n check wther its working otherwise go to control panel add n remove,remove the tata indicom software. & reinstall it


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  • Posted on Oct 03, 2008
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Hi i have a TOSHIBA laptop 200A series with Windows Vista 32 BIT HOME BASIC preloaded. when i uploaded my CDMA 2000 tarang Hantel HTP800A(Service Provider-BSNL-India) software & the dialer opens then it gives following message." Driver Not Installed, Pls install the driver & reinstall".

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I ALSO HAVE D SAME PROB I CNT INSTALL MY USB I HV LOST MY CD DID TRY FOR D SOFTWARE BUT I DOESNT DETECTS PLZ HELP

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Well iam using the tata plug 2 surf service for the past one year , first thing is you should know that that this is a dial up conection so obviously it might be a bit slow install tata speed+ software to speed up the internet. second thing is when ever you get the error like error 720,721 and driver not install ,the problem is not with the tata indicom connection ,the problem is with your operating system ,when ever you get this error always reinstall your operating sysstem.

  • Anonymous Feb 05, 2009

    well iam using the tata plug 2 surf service for the past one year , first thing is you should know that that this is a dial up conection so obviously it might be a bit slow install tata speed+ software to speed up the internet. second thing is when ever you get the error like error 720,721 and driver not install ,the problem is not with the tata indicom connection ,the problem is with your operating system ,when ever you get this error always reinstall your operating sysstem.

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Hi i have a Dell XPS 1530 series with Windows Vista preloaded. when i uploaded my CDMA 1x USB(Service Provider-Tata Indicom-India) software & the dialer opens then it gives following message." Driver Not Installed, Pls install the driver & reinstall".After i reinstalled again dialer soeftware provided by tata indicom now i am getting following massage Modem unplugged pls connect modem .

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