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Jared Roberts Posted on Mar 28, 2016
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My iphone 6s is stuck on the screen showing a plug underneath the itunes logo.

It froze like this when it was verifying my ios update and now it won't redo the update and I can't use my phone at all.

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Abby Carter

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  • Apple Master 268 Answers
  • Posted on Mar 29, 2016
Abby Carter
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You need to plug in your iPhone 6s to computer and use iTunes to get it out.
Step 1. Hold both the Home and Sleep/Wake buttons down for a minimum of 10 seconds, or until the device turns off.
Step 2. Push the Sleep/Wake button again to turn on your iPhone. If your iPhone is not in Recovery Mode, the problem is resolved. If it still sticks, continue to step 3.
Step 3. Launch iTunes and connect the iPhone to your computer. You should see a notification in iTunes says that iTunes has detected an iPhone in Recovery Mode. Click Ok.
Step 4. Click the device icon on the left side of the iTunes window, and select the "Summary" tab.
Step 5. Click the "Restore" button.
The Most Common iOS 9 9 2 9 2 1 9 3 Problems and Quick Solutions

L Pfaff

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  • Apple Master 11,573 Answers
  • Posted on Mar 28, 2016
L Pfaff
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Jared, Sounds like you may have to do a hard reset and see if it gets you out of the predicament. If not then you may have to do a factory reset.
Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."

http://www.hard-reset.com/apple-iphone-6-hard-reset.html

iPhone 6 Factory Reset

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