I think I can tell you why, but there may be no good fix.
The carousel is turned by a motor inside the right side of the machine, and that motor is hidden.
It often turns a wheel, and on the wheel is a rubber /plastic belt, that turns a wheel on the bottom of the plastic spider that holds your glass plate.
The belt gets worn out or old, and slips.
I seriously doubt you can get a replacement belt, unless you have ready access to a large assortment of various sizes of o-rings.
Then, you will need someone to replace it.
Many of these machines are really not repairable.
God bless your efforts.
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