I accidentally deleted connection when trying to get rid of a Built up printing queue! Having done anything manually, only on screen! Help please

The best way to delete the print job is to turn the printer off, then disconnect the cable from the printer to the computer. Turn the printer on with the cables off, and go to your computer and delete the document, Then once it's deleted, turn the printer off again, and then hook the cable back up. Then turn the printer back on. That should do it.

Good Luck

Mark

did you download the software and/or drivers necessary for your printer on your computer before connecting the usb cable from the printer to the pc? You can get the software necessary to use your printer for free at hp's website www.hp.com.

If you have the software and its still not printing, try clearing documents out of your print queue. Click on the arrow next to the clock on your screen and find the picture of the printer. Right click with your mouse on the picture of the printer and open the print queue. Delete any unprinted items in this area and close the print queue. then try a test page.

There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click Here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //

Regards,
Ron


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You will need to clear the print queue first before trying to send another print job. - Browse to Start -> cmd... and type in "NET STOP SPOOLER (this will stop the print spooler service) - Browse to your windows\system32\spool\PRINTERS\ folder - You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files. - Browse to Start -> type cmd... and type in "NET START SPOOLER" (this will restart the print spooler service) - Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

Have you searched along the task bar for the printer icon? Right click on this and it should present a list of documents for printing. Highlight the one you want to get rid of and then use the options to delete. Next try using Task Manager to get rid of the task. Finally remove the printer from your hardware in the Control Panel and re-instal. Hope this helps.

Rebooting the computer may help get rid of the print jobs stuck in the queue. If not, follow these instructions carefully:
For Windows
Stop the Print Spooler

1. Go to Control Panel
2. Go to Administrative Tools
3. Go to Services
4. Look for Print Spooler in the items. Double-click on Print Spooler -> click on Stop -> click Ok. Set the Services window aside.

Clear the Spool folder

1. Go to Start
2. Type Spool in the Search/Run bar, hit Enter.
3. Open PRINTERS folder
4. Delete all the files in the PRINTERS folder. Close the Window

Re-enable the Print Spooler

1. Go back to the Services window
2. Double-click on Print Spooler, and click on the Start -> Click on Ok. Close the Services window.

Go to Printers and Faxes and refresh the page. It should clear the print queue now.
For Macintosh
Simply launch Terminal and type cancel -a - That will clear the print queue.

Restart your computer.

Try rebooting, that works for me most of the time.

Delete All has worked for me.

open the print server utility and the doc can be cancelled or deleted from there. (this is the server utility inthe toolbar at the bottom of a windows screen. failing this go to the printer shortcut and from control panel>printers> select printer and faxes>select the printer (open) >select "printer" from menu bar, pause printing,then cancel all documents. Afterthis you can delete printers that are excessivly created, or delete all of them and start again with only the one or two printers you need. even if one is for network use and the ther is direct connect. You canuse direct connect to verify proper printer operation until te100 is working properly