You didn't answer my question so am asking again...all my pictures are dark and blurry - help

There are two possible problems:

1. The camera is defective.
2. Operator error.

In most cases, #2 is the answer. Digital cameras are convenient, but are sensitive. They have very bright flash units and often wash out the picture that you are trying to take, especially if the item is reflective, you are close to it, and taking the shot straight on. Thus, many users turn the flash off to get the picture to look better. Now the camera has to work differently. In order to get the right amount of light to get a good picture, it will slow down the shutter response. This lets more light onto the CCD and results in a brighter picture without the flash. BUT, the slower speed means that you must be very still in order to prevent blurring, and many users cannot get the hang of it. Also, some cameras do not adjust well to lower light and thus are not only blurry, but dark as well. Try shooting different scenes, indoor as well as outdoor, short, mid and long range in different lighting conditions. If everything is dark and blurry, regardless of the situation, then as a last resort, have another person try to take a few shots. If they are no better at it, then blame the camera. Otherwise, just practice with it until you get good at it. Some cameras are more user-friendly than others.