I just installed the Bose Companion 5 on my HP laptop. The USB installation was successful. I selected 5.1 Surround Sound under the Sound Devices in Control Panel. However, no sound comes from the satellite speakers...Only low frequency sounds come from the sub-woofer. Any suggestions?

Sound OUT was not selected in you Audio Setup section.

This soundsystem us USB based and you'll need to re install the drivers from Bose. If you
can't find proper drivers. you could patch into this soundsystem by taking sound from your soundcard vial line out and plugging it into the aux in on the systems volume control. Also since this system is USB it uses its own sound device. check under control panel --- sound to make sure the computer is using the correct device. Also check your volume control to make sure that the
system is active and not muted.

you might have to uninstall then reinstall either the driver or the sound devices
control panel sounds and audio,volume,advanced,speakers select appropriate speakers or audio you will find 3 drop down lists make the necessary adjustments there or control panel,administrive tools,computer management,device manager,sound,could be a yellow question mark? right click to re-install drivers or right click select properties to either troubleshoot,uninstall,rollback driver
hope this helps

if you have a bose disk then you will need to run the install disk firsthope this helps if it does please rate this answer

Do you have the USB cable plugged into your Mac?

uninstall the new updates the were installed, restart your pc.
do a registry cleanup, by using a registry mechanics

Metal detectors/ Xray devices have been known to destroy magnet based electronics (speakers). This could be your problem.

try reinstalling the software for them then make sure your sound card drivers are installed properly

try to check it with the correct drivers installed on ordinary pc

email support@bose.com or contact a Bose Support Specialist in Germany; or call US support at 1-800-367-4008. Something very odd is happening here. You are using the same laptop, correct? If not, let me know, as there are some things to try. If Bose has a solution, I'd love to hear it.