Cordless access duo, mouse won't work

look for a battery compartment on the bottom :)

Make sure you have fresh batteries in the mouse and keyboard:

Plug your transmitter unit into an USB port,push the connect button on the TX, then push in on the connect button on the mouse and the keyboard. Also, install the cd that came with the KB/Mouse, to gain access to the features.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holy days!

Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

download driver from "http://www.logitech.com/en-in/433/154?WT.z_sp=Image&osid=13&bit=32"
also there is trouble shooting there which I highlighted

you must comment

the batteries dont last very long,a month in some mouses check that the transmitter is working which runs the mouse

Ok wht you need is batteries (preferably rechargable save the earth etc) There is a slot on the back of the keyboard where i think 2 or 3 batteries can be placed in the keyboard take a gander and tell me what ya got.

Un plug your mouse plug from your computer. next push the buton on your remote control, And push the mouse buton then the keyboard. it will work. if it does not work push the keyboard first then the mouse. it works for me . hope it does for you. ty saw

This should solve your issue from keyboard not responding..

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=9527

disconnect the small wireless dongle from the back of your computer..reboot the computer..put it back in,,and then press the connect button on bothe mouse and the keyboard to check,,the battery of teh mouse and the keyboard shud be checked if possible

I had the same problem but finally found a solution hidden in the depths of Logitech. It's quoted below. I had to do it a couple of times before it worked, and it seems that you need to reconnect the mouse at the same time. I didn't the first time and then the keyboard refused to work. (Finger trouble?) :-(

Cheers,
Magani


The following is from :-
http://logitech-en-ap.custhelp.com/cgi-bin/logitech_en_ap.cfg/php/enduser/std_adp.php?p_faqid=28&p_created=1083786523&p_sid=hwmEUpij&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTkwLDE5MCZwX3Byb2RzPTg0NCZwX2NhdHM9JnBfcHY9MS44NDQmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1teCBkdW8gaXRvdWNo&p_li=&p_topview=1


This article applies to the following products:
Cordless Access Duo
Cordless Acess Duo Optical
Cordless access keyboard
Cordless Elite Duo
Cordless MX Duo
Cordless Navigator Duo

You may be able to reset the keyboard and resolve the problem by clearing the keyboard capacitors. To do this, remove the batteries from the keyboard and type continuously on as many keys as possible for one to two minutes. This action should simulate touch-typing; you should not press and hold only some keys down.
After you clear the capacitors, replace the batteries and synchronize the keyboard using the following procedure:

1. Make sure the batteries are in correctly. A diagram on the device itself or in the Getting Started Guide should tell you the correct polarity for the batteries.
2. Press the connect button on the receiver.
3. Press the connect button on the bottom or right hand edge of the keyboard.
   NOTE: If you are using a Cordless Desktop System, you must do this procedure for both the mouse and the keyboard.

The "Connect" button on the mouse is quite small and usually requires a pencil tip or other small object to push it. Remember, ALL Logitech cordless devices will have a synchronization button. If you have the "Cordless Mouse" with Model Number (M/N) M-RN67, the button will be located in a small hole on the lower portion of the back of the mouse. You will need a paper clip to access the button.

You probably already done this but try pressing the receiver button and while it is flashing turn the board over and press the small reset/connect button on the bottom of the board and also the reset/connect button on the bottom of the mouse. It should work okay after that. here is hoping that helps. Bud