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Michael Posted on Feb 15, 2015
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Own rheem criterion. pilot light is on but no hot air

1 Answer

Bonded Repair

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  • Master 407 Answers
  • Posted on May 21, 2015
Bonded Repair
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Joined: Feb 25, 2013
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Make sure thermostat is calling for heat white & red wire touching to buy pass and verify unit is ok and maybe a bad temp control .

5 Related Answers

Anonymous

  • 716 Answers
  • Posted on Jan 19, 2009

SOURCE: pilot light wont lit up

Change The Thermostat Cause If Your Getting Gas But The Water Heater Doesn't Detect The Heat It Will Close The Valve. When Lighting You Hold The Button Down For About 30 seconds so the thermostat will detect flame and stay lit. Check To Make Sure The Thermostat Is Where It Should Be. Heres A Picture Of What It Will Look Like.

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You Can Replace Them If Need Be Will Be Available At Sears Or Home Depot. Also They May Sell Them At other Local Hard Ware Stores.

Happy Fixing And Thanks For Using Fixya.com
Sincerely,
Michael Scott

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Anonymous

  • 62 Answers
  • Posted on Jul 11, 2009

SOURCE: Rheem Fury 42V50-40F. Piezo ignitor will not

Sometimes it is necessary to turn the temperature dial all the way back to the coldest setting with the gas valve in the off position in order to reset the safety on some gas water heaters. Give it a try

Anonymous

  • 2 Answers
  • Posted on Sep 27, 2009

SOURCE: Rheem 40 gallon gas hot water heater, pilot light

To make a short story long (I need to include all details, sry)…

I got up one morning and realized that we did not have hot water. I re-lit the pilot light and as soon as the burner went out from heating the water up, the pilot light would go out. After reading several posts regarding this issue, it seemed apparent that the thermo-coupler was the problem. Since I am a little bit handy around the house and very tight when it comes to opening my wallet, I bought the device from Lowe’s ($8.98) that was recommended by my online advisors and after a few googles, figured out how to change it. No help. The pilot light still goes out.

I gave up and went to Home Depot to purchase and schedule the installation of a new hot water heater.

STICKER SHOCK

A new Direct Vent type water heater costs around $800 with an additional $450 for “special” installation. Add a few fees to that and the grand total came to about $1450.

I felt like I had no choice since my wife and 2 daughters refused to live their life without hot water and I had no clue about how to fix the dam thing.

The plumber assigned to the installation stopped by to evaluate the site conditions and quickly noted to me that the 8 year old water heater tank was in good condition and that the gas controller was probably faulty, which could be purchased online from the manufacturer. I quickly cancelled the Home Depot order and purchased the controller for about $120 after shipping and tax. Immediately after the installation it seemed that the problem had been solved. A few days later the pilot light went out.

I called the plumber and explained the situation and he recommended that I purchase another controller because the one that was shipped to me was probably bad. I searched around town and found a plumbing supply company that had the correct model in stock. Two days later the pilot light was out. I cleaned up the controller and returned it to the store and asked the plumber to please schedule a visit to repair this dam thing.

When the plumber arrived, he hooked up a gauge in several locations and confirmed that the correct amount of gas (cfm) was being delivered to the controller, pilot light and burner. He then proceeded to remove the fire box to make sure that the igniter, thermo-coupler and pilot tip were set properly. He inspected the pilot light tip and said that he found the problem. Using about a 1/64” tip drill (can be purchased at a welding supply store), he cleaned the tiny hole that releases gas to the pilot light. I felt a sigh of relief because I was certain that the problem had been solved. $65 dollars (plumber’s fee for an hour of work) and 4 days later the pilot light went out.

I called the plumber and he said that the controller that I purchased online must be bad. Too embarrassed to return to the first plumbing supply store, I found another one in a different town that had the correct model in stock. Three days after changing the controller the pilot light went out. I returned the controller and a six pack later I decided to do some extensive googling.

The key term here is “DIRECT VENT”. This seems to be a very common problem with direct vent water heaters and I was about to find out the reason for this phenomenon. I read a post by an individual who wrote that if the vent becomes detached that the inflow of air can become contaminated and extinguish the pilot light. I decided that before I spent any more money on a plumber that I was going to take the vent apart and find out what makes it tick.

My direct vent system has 2 parts to the venting, an inner pipe (3” nominal diameter) that serves as the exhaust and the outer pipe (5” nominal diameter) that serves as the internal flow of air which supplies the pilot light and burner with oxygen. On the outside of the house a vent hood helps to segregate the two by extending the exhaust about 3” beyond the intake. I looked into the hood at the end of the pipes and discovered that the internal pipe which consisted of a 2 piece slip joint had come loose from the elbow that sets on top of the water heater. This slip joint pipe was not attached at any point with screws or clamps and was loosely setting over the elbow on one end and into the hood on the other end, allowing it to detach. Apparently, when atmospheric conditions were right, the burner idled down from heating up the water and extinguished the pilot light because the intake was saturated with CO2 from the connection failure.

I purchased a section of 3” pipe that was long enough to be installed in one piece. I connected it to the elbow using a stainless steel hose clamp. I had to disassemble the pipe 3 times to make adjustments to the length and position before I got it right, but I should not have any more problems with the pilot light.

The problem here is time. It takes a lot of time to get this right. When the plumbing contractors installed this unit during the construction of the house, there was no one around to make sure that they got it right. It is probably common to use a 2 piece slip joint type connection, but I feel like it should be attached with screws or clamps. In my opinion it is not rigid enough and can detach easily, especially if it is not installed properly. A one piece connection that is attached at one end with a hose clamp and then held in place at the other end by the hood is fool proof.

Anonymous

  • 248 Answers
  • Posted on Oct 30, 2009

SOURCE: RHEEM CRITERION II FLAME LIGHT DOES NOT COME ON

1/ overheat stat 2/ fan 3/ diaphrapm valve 4/micro switch when checking fan be sure to check the very small rubberor nylon hose for pinhole best of luck

Douglas Jensen

  • 494 Answers
  • Posted on Aug 24, 2010

SOURCE: Rheem 21V40-38 Gas - pilot light is on but when i

Is the pilot knob turned to the "On" position? If the knob and temp dial are set in the correct position, you may have a recalled wtr htr which requires a retrofit "reset" button that needs to be installed. Call the manufacturer;s phone # that's printed on the side of the water heater and give them the model # and serial # and find out.
Douglas

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Related Questions:

2helpful
1answer

I have a 650 delta thermostatic gas combination control on a Rheem hot water heater that won't turn to to the proper pilot or off position to relight it. We have looked everywhere for trouble shootin

Jennifer, the instructions posted by Rheems on the heater are wrong. You must first rotate the dial clockwise, use force (in our our case) to get the pilot to its position. The folks at Rheems are nuts not to check their instructions before printing them and plastering them on their hot water tanks. Disgraceful, period.
0helpful
1answer

Rheem 22V50F1 pilot won't stay lit. Changed thermo couple & it lit, ran then went out. Let it sit overnight & it lit, ran then went out. What next? p.s. The unit is 5 years old. Thanks

If pilot lights and flame is robust and clear blue, and pilot goes out later, then some suspects can be excluded: air in gas line, low gas pressure, thermocouple is overtightened (finger-tight + 1/4 turn), thermocouple not positioned correctly in the flame, dirty pilot tube.
If flame is yellowish and small: then clean pilot tube and combustion parts.
http://waterheatertimer.org/How-to-install-gas-water-heater.html#clean
Remaining suspects can include: air in gas line, low gas pressure, bad gas control valve, tight house so household vent fans pull air down water heater vent that blows out pilot, hot attic with inadequate ventilation, water dripping down vent.

Open following links to read troubleshoot resources.
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
1helpful
1answer

Rheem #22DV50-38,pilot light keeps going out.Thermal coupler has been changed.

Most gas water heater problems can be solved by cleaning burner parts and combustion chamber, and bleeding air out of gas line, checking gas pressure, and making sure gas shut-off handle is turned-on and parallel with gas line:
Many things cause pilot light to go out including dirty parts, air in gas line, and hot-unventilated atmosphere.
Open following links for troubleshoot resources and cleaning illustrations.
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf
http://waterheatertimer.org/pdf/Attic-Ventilation-and-Pilot-Outage-in-Gas%20Water-Heaters.pdf
1helpful
1answer

Pilot light keeps going out during hot days

Solution is probably better ventilation to gas water heater.
On hot days, heat and lack of ventilation can cause pilot outage.
Hot air causes oxygen molecules to move farther apart, and combustion is no longer supported so pilot goes out.

Open following links:
http://waterheatertimer.org/pdf/Attic-Ventilation-and-Pilot-Outage-in-Gas%20Water-Heaters.pdf
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
0helpful
1answer

Just moved in. How can we tell if water heater is full before we light the pilot light?

Turn a hot mwater faucet on and let the air out of the line. Once the air stops coming out with the water, the water heater is full.
2helpful
3answers

I have a Rheem PG50T9A gas hot water heater. We had hot water this morning. When I came home the pilot light was out and won't stay lit. Any ideas?

Hopefully just the thermocouple. The thermocouple is the small rod right next to the pilot light. The flame on the pilot heats up the thermocouple and keeps the gas valve on. You can replace it yourself. The thermocouple will be connect by a small nut on the underneath side of the valve, and you will have to pull the thermocouple out of the pilot assembly. Not an expensive part, you can get it at any hardware store. Hope this helps you .
0helpful
1answer

RHEEM CRITERION II FLAME LIGHT DOES NOT COME ON

1/ overheat stat 2/ fan 3/ diaphrapm valve 4/micro switch when checking fan be sure to check the very small rubberor nylon hose for pinhole best of luck
0helpful
1answer

Hello, My Rheem hot water heaters pilot light

make sure that it is pushed into the flame of pilot light good because if not it can cool off and go out.and make sure that no drafts are getting in to heater to blow pilot.like when you close or open the front or back door have someone open them while you watch pilot light to see if it flickers .
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