Question about Logitech Webcam

1 Answer

I recently updated my logitech webcam and it

I recently updated my logitech webcam and it screwed everything up, now my privacy shade and video effects wont work on msn or any other cam chat. plus my menu has changed on my quickcam, it used to be one simple strip now it doesnt come up the same.

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 118 Answers

You need to contact logitech the pc needs to be cleaned booted and then the drivers can be installed. should restore functionality.

Posted on Jul 17, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I can't get a fullscreen on my logitech webcam

A video call is a phone call that allows you to see the person on the other end of the line as you're talking. It's common in the conference rooms of major companies, but it is also available for individual home users. You have a number of options, just keep in mind that both you and the person you want to call need sign up for the service you choose for mutual video calling.

Skype The Skype video call service is a free service that allows you to call and view people live from your computer. You just need a webcam and computer or a videophone device. Create an account and download the Skype calling software to get started. Connect the camera device to your computer and follow the setup instructions to configure it with the software so that you can place calls at the same time your image displays on the screen.

SightSpeed from Logitech SightSpeed, a service of Logitech, is a paid service available for both consumers and businesses. The consumer version allows you to place calls using a special, streamlined video calling software program called Logitech Vid. Sign up for an account, download the software, connect your webcam when prompted, and place calls directly from the software using a headset. You can add friends and their photos to your Logitech Vid account to call someone in a simple click. b> Oovoo Oovoo allows you to place calls online while transmitting your video image to the other person. Two-way chats are free, or you can sign up for a monthly paid plan to add more participants (ideal for a small business). Download the Oovoo software, connect and configure your webcam and click the "Call" button. With this service, if the other caller doesn't have the Oovoo software or an account, he can call you from his browser instead. Send an invite for video chat to your friends from the program. b> Yahoo! Messenger Another free option for video calls is Yahoo! Messenger. This service is well known for text chatting, but also links directly with your webcam to deliver your video feed to your Yahoo! instant messenger screen. Use the Yahoo! Messenger software with a headset to place a call to your friend, who should have the same setup in order to receive video calls. b> Change the Settings on a Logitech Quickcam Double-click on your Logitech Quickcam icon. This is generally one of your desktop icons. You can also click your Start menu option on the lower left of your screen and choose it from your list of programs. Click "Camera settings" on the right of the new window that comes up. You can also get to the camera settings by clicking "Quick capture" and then clicking the arrow on the far right. Choose which settings you want to work with first. You will have the option of Video and Audio. The video option controls the picture while the audio option controls the sound. Go back to your main window and click "Quick capture." This will activate your webcam and allow you to view what it will look like as you adjust the different settings. Move the bar back and forth on the Brightness, Contrast and Saturation. Do these one at a time while viewing the image on your webcam until you are satisfied with the quality of the picture. Click and un-click your Low Light Boost and Color Boost options to see which, if either, is needed to make your picture quality what you desire. You can turn these on and off based on the lighting of the room at the time. Click on your Audio option once you are satisfied with your picture quality. A check mark will appear if the volume is at a good level. If you choose to reset it, click the Configuration option. Follow the steps on the Configuration Wizard once you select the Configuration option. The wizard will walk you through testing the sound on your webcam to ensure quality during live webcam chats.
Use Logitech QuickCam Pro 9000 b> Install the software first by inserting the CD into your drive and then following the directions. When prompted, plug the USB cable into any USB port of your computer. Position the camera so it shows the best image of you and captures the best sound quality of your voice. Though this is typically at the top, center of your monitor, the device should not be more than three feet away from you. Test the audio reception. When you first start the camera, an "Audio Tuning Wizard" dialogue appears so you can adjust the sound quality and test audio settings. When you finish going through this dialogue, your QuickCam is ready to use. Run the QuickCam software to display the QuickCam bar. This software must be running before you can use external applications that require the camera or microphone. Preview how external applications would display QuickCam images by clicking on the first button. The "QuickCapture" dialogue appears and shows what the camera is seeing in real-time. To test still images or video, click the "Take Photo" or "Record Video" buttons respectively. Use as much light as possible when filming yourself. Though the RightLight technology does improve the picture, it tends to slow down the frame rate. You can prevent this by evenly lighting your self as brightly as you can. Listen to the sound quality of the microphone by connecting earphones to your PC and then speaking in a normal level. You should be able to hear your voice without any distortions. Adjust settings as needed by clicking on the fourth gear button to display the "Settings" dialogue. Improve the sound by clicking the "Audio Settings" tab. Then increase the volume and enable "Suppress Background Noise." If you are hearing an echo during web conversations, enable "Cancel Echo." Improve the video frame rate if it is slow by clicking the "Webcam" tab and running off "Face Tracking." Then click the third "RightLight Settings" tab and disable "Use Automatic RightLight Settings." Play with the video effects by first running an external phone or messaging program such as Skype or Google Chat. Then click on the second masks button on the QuickCam bar to display the "Video Effects" dialogue. Click an effect or filter until it appears at the top of the dialogue. Then click on the green play button to apply it to the video image of the external program. (These effects do not affect the image in the "QuickCapture" dialogue.) To stop the filter, click the red stop button on the top of the "Video Effects" dialogue. Try out the privacy shade by clicking the third shade button to display the "Privacy Shade" dialogue. This replaces the QuickCam video in an external program with a picture.

Feb 01, 2013 | Logitech C210 Webcam

1 Answer

Black screen on skype

your camera has probably got the privacy shade turned on go to camera settings the icon that looks like a gear.....turn off privacy shade Skype away any more problems with it give me a yell..

Jan 10, 2013 | Computers & Internet

1 Answer

I have a webcam c500 have installed all the software and cant get the toolbar to come up.the one with effects and so on. all i get is the page with webcam pic or vid abd the buttons at the bottom for skype...

The amount of tools on your toolbar or dashboard is limited by your OS. The older the OS the less features you have.
From the top I have (Vista)
Quick Capture - (2 film frames)
Video Effects - ( 2 theatre masks)
Privacy shades - (window blind)
Settings- (2 gearwheels)
Video calling ( 2 head and shoulders)
Help (Question Mark)
Microphone/ Video mute ( mic & cam)
Logitech Homepage ( Logitech logo)

You should check your DirectX program and maybe download the software from the site
Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?",en?prodcrid=405

In addition to the Logitech installer you will need to check the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click 'Start', click 'Run', type dxdiag in the Open box, and then click OK
Run through the tabs checking the 'notes' windows for information
The version will be shown on the 'Systems' tab

Procedure to re-install Logitech software
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

Sep 17, 2010 | Logitech Webcam

2 Answers

Basically, my webcam is not working. I recently bought a Microsoft Lifecam VX-7000, and for the first week or so it worked perfectly. However, starting yesterday, it changed. I would plug in my webcam and...


If you have previously installed a Logitech Webcam, the solution is to:

Update the LifeCam drivers in Device Manager and download the most recent version of the LifeCam software.

If that is not the case, please provide your operating system.

Hope this helps.

Feb 08, 2010 | Computers & Internet

1 Answer

Picture back to cam

Launch the Logitech toolbar onto your desktop
On the pictorial menu open 'Privacy Shades' ( the window blind picture )
If you can see the picture with a square red box next to it - click on the red square to replace it with a green triangle
The privacy shade is now off.

Dec 11, 2009 | Logitech QuickCam Communicate STX Personal...

1 Answer

My daughter in Australia has recently updated her Logitech webcam and, since then, she no longer receives a picture from my Logitech camera. My camera operates without problems when I contact other users....

no there is no link in that....i think her internet protol connection is not proper tell her to check her internet settings and tell her to once again re install her webcam

Jul 12, 2009 | Logitech Webcam

1 Answer

I am having touble connecting to the internet with the webcam. We have uninstalled, then reinstalled, and updated all software and yahoo messanger. We have the Logitech Quickcam communicate stx. Please...

Did u try checking the USB cord?Sumtimes faulty cords can coz problems.Try videoing normally thru ur webcam without the internet.Most webcams come equipped wit a software that allows u to film or tek photos using ur webcam.U can use that software or (if u have windows) u cud go to start>accessories>camera&scanning wizard.
And if that doesnt work try to check the settings in yahoo massenger.Go to messenger>privacy settings>click the related tabs and good luck.
And if that doesnt work,,,,,,,,try windows live messenger....
Open a chat window and go to tools>audio and video setup(or something like that) and follow the instructions.
Thats all i gt..........Hope it works 4 u.
If evrything fails,u shud get a new and more simple webcam.....XD or try getting help from the proffesional people,

Dec 25, 2008 | Logitech QuickCam Communicate STX Personal...

2 Answers

Avatars won't play

Make sure you're using the current software version from Logitech's site.

This is yours:,en

Also, if you're using XP, make sure "terminal" is enabled in your services. Even Logitech can't explain why this effects the add-ons, but it does.

Oct 25, 2007 | Logitech QuickCam Pro 5000 Webcam

2 Answers

Resolution change on my lap top screen when I load my webcam

I had this problem on my PC and I tried everything from updating drivers to re installing the software and updating my graphics card but nothing seemed to work.
And then as a last resort I right clicked on the icon on my desktop and chose properties and clicked on the Compatability tab and unchecked on display settings Run in 640x480 screen resolution.
This worked and did not affect the webcam in anyway.

Feb 16, 2007 | Acer TravelMate 4672WLMi Notebook

Not finding what you are looking for?
Logitech Webcam Logo

Related Topics:

100 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

3015 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides