[email protected] cant watch movies on netflix it wants me to download silverlight media player and i dont have pass word to upgrade

Netflix has started using HTML 5 protocols for their video, but it is not available on all platforms yet. You can check out the site below to see if your OS/Browser setup works with HTML5. If not then you will need to install silverlight.

https://help.netflix.com/en/node/23742

NETFLIX CUSTOMER SUPPORT PHONE:
1-888-638-3549
PRESS 0 AT EACH PROMPT.
Average Wait: 5 mins - 24 hours, 7 days
OR
Netflix Calls You Instead
http://gethuman.com/call-back/Netflix/
http://www.netflix.com

1. Clear browser cookies
   Your browser may be referencing an out-dated or corrupted setting in the cookie file.
   1. Go to netflix.com/clearcookies to clear the Netflix cookie. This will sign you out of Netflix.com.
   2. Select Netflix Home, then Member Sign In to log back in and play your movie or TV show again.
2. Restart your browser
   Sometimes restarting your browser can clear this issue.
   • Quit your browser, restart it, and play your movie or TV show again.
3. Try another browser
   A browser extension, plug-in or add-on may be causing this error. Try playing your movie or TV show in another browser.
   • If you're unable to play your movie or TV show in multiple browsers, there may be a problem with the Silverlight Plug-in used by Netflix.com.

try this
You may be running an outdated version of the Silverlight plug-in, or the plug-in may have become corrupted.

To uninstall the Silverlight plug-in:Windows 8

1. Quit all open browsers - including this window! You may want to print the following steps.
2. Swipe from the right edge of the screen, then tap Settings. (If you're using a mouse, point to the lower-right corner of the screen, then clickSettings.)
3. Select Control Panel
4. Underneath Programs, select Uninstall a program.
5. Locate and select Microsoft Silverlight
6. Select Uninstall

Windows 7/Vista

1. Quit all open browsers - including this window! You may want to print the following steps.
2. Click on the Start Button
3. Select Control Panel
4. Select Programs & Features
5. Locate and select Microsoft Silverlight
6. Select Uninstall

Windows XP

1. Quit all open browsers - including this window! You may want to print the following steps.
2. Click on the Start Button
3. Select Control Panel
4. Select Add or Remove Programs
5. Locate and select Microsoft Silverlight
6. Click Remove

To install the latest version of the Silverlight plug-in:

1. Navigate to the Watch Instantly home page and click play on any title.
2. Follow the prompts to download and Install Silverlight on Your Windows PC.
   • See our Complete System Requirements for Silverlight to make sure Silverlight is compatible with your computer.

if your using Firefox

From the black screen:

1. Click the orange Firefox button in the upper-left corner of the browser window.
2. Select Options.
3. Make sure there is a check mark next to Add-On Bar.
4. A bar should appear along the bottom of the browser window. In the bottom left corner of the bar, click the red stop sign.
5. Click Disable on movies.netflix.com.
6. Press the back arrow to return to the Instantly Watch home page.
7. Try playing your movie or TV show again.

If disabling Ad Blocker causes you to see ads when streaming from Netflix, please see our Ads and Pop-ups When Streaming to Your PC or Macarticle.

See this... http://www.wikihow.com/Watch-Netflix-on-TV
For the details of their plans, you can ask here... https://help.netflix.com/help

Hello.
To stream on Netflix your Netflix account has to be set up to stream.
For Netlix user's your account would be either streaming OR playing DVDs, not both.
If your Netflix is set up to stream, you may need to download Microsoft Silverlight which is free and availble from Microsoft.
Be sure to download the latest version of Silverlight.

You will also need to open Netflix.com and create an account on your computer.

Close netflix and reopen after creating account then login.
Then check your account for streaming or DVD playing.

Depending on why kind of TV you have to watch a movie you will need to connect to the TV with an HDMI cable.

If you have a Netflix compatible Mac, the Silverlight plug-in will automatically install when you try to watch your first movie. It is possible that you have a PowerPC (PPC) Mac which in turn is too old for online video streaming. PowerPC Mac's will have great difficulty or the outright inability to use streaming services such as Netflix, YouTube, Hulu, Amazon Prime etc. Check out the link I provide, and go to the "System Requirements" tab to see if your Mac meets the minimum. There is no "hack" or any other method that will make it work on a PowerPC Mac, it's just time for a newer computer. Get Silverlight Microsoft Silverlight

Hi allisalevall,

If you cant watch a DVD movie you need to install a codec pack on your computer so that you can view the movie on your system. Click here to download. Enjoy watching.

Don't forget to say Thanks. Thanks for using Fixya.

To the best of my knowledge Netflix will only work on the actual computer that it runs on and not an extender. The reason is that netflix uses internet streaming and Silverlight neither of which an extender can use.