There is a way to adjust this though it is quite labor intensive and takes some specialized tools. My first recommendation would be to change the needle. The timing on BERNINA machines is far less likely to be off than on most other modern machines. The chances are far greater that your needle may be bent and is hitting the hook.
SOURCE: needle hits needle plate with heavy fabric
that is your problem, your needle bar is centered too far to the back. There are 2 little bolts (Below the presser foot lift on the back of the machine) that must be loosened while the needle bar is repositioned aligning the needle bar assembly.
SOURCE: How to change the needle holder on Bernina 160
1.) Remove the screw that holds the needle in. Remove needle.
2.) Gentle pry the thread guide clip off of the needle holder. There is a guide and a small flat spring, do not loose those.
3.) Remove the needle height pin. These pins are available in several different sizes and need to be set correctly.
4.) Remove the holder assembly.
5.) Reverse procedure to assemble with the new needle holder.
This really should be done by a Bernina dealer that has the proper parts.
I’m happy to assist further over the phone at https://www.6ya.com/expert/gary_ff3d95e2d75b6cc9
SOURCE: i have a Bernina 530 Record and i'm trying to but
You would be best to download an instruction manual for your machine as it explains clearly, with diagrams how to thread and insert the bobbin. You probably wont find the 530 manual however download a copy for Bernina 530-2 or 532-2 as they are almost identical to the 530.
SOURCE: bernina 1000 designer Has had cotton jammed in the
it has to be taken to a repair shop for the timing to be fix, they have the tools needed
SOURCE: Bernina Artista 640 - While embroidering, the
This will probably need to be handled by a professional. With this particular Bernina, you might be able to adjust the needle position so that it is slightly off center and will not hit the presser foot. That would be a temporary fix, however. If you want to be able to thoroughly enjoy your sewing time, you will be happier if you take it to a certified Bernina repair site and let them adjust the needle position.
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