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I need to contact the Giani Bernini Handbags

I need to contact the Giani Bernini Handbag Company - I can't find a website or a toll-free customer service number.

If anyone knows how to get a defective purse fixed I would like help - Macy's wont help and I cant find the manutacturer

Thanks Sandy in seattle

Posted by ablondemom42 on

  • ablondemom42 Nov 25, 2009

    It's not a sewing Machine its a Purse!!!



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I'm also trying to contact Giani Bernini Handbag Compay. The strap broke. karla in ohio

Posted on Jan 24, 2010

  • 3 more comments 
  • NJartist10 Jul 11, 2011

    My strap is fraying...obviously NOT leather like they plastic points are digging into my shoulder. Purposely got an ALL leather bag with LEATHER straps so it would last a long time! Expensive bag too! (From Macys also)

  • fixyadolly Jul 16, 2011

    having same issues (Macy's also) cannot seem to find corporate contact info. any success?

  • cgonzales_pt
    cgonzales_pt Dec 07, 2012

    I am also trying to contact them. The dye on my purse smeared all over and is splotchy. Did you ever find a way to contact them?

  • Carol Rosner Aug 04, 2013

    I have a red material satchel bag that immediately got black marks on it and I can't find anything to take the marks off . Any suggestions on what I can do.

  • Lynn Levine
    Lynn Levine Jul 23, 2014

    Who will give me washing instructions for a Giani Bernini fabric handbag with leather trim?



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It looks like maybe the store you got it from may be the only avenue you have. there are sold in macy's store and a few other high end stores. I would call your local macy's and ask about the warranty on the giani bernini handbags and then when they tell you the warranty then I would tell them you have a defective one and wanted to know if they will honor it.

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