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Enter PUK code, asked for new PIN code, but then get "code error"

I did go through the process suggested after being asked to provide the PUK code (ie got the proper code from AT&T). When I enter it, I am then asked to "enter new PIN code". I enter a code. Then I'm asked to "verify new PIN code". I enter the same number. Then I'm locked out again, and asked for the PUK code all over again!

Help?!

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My phone puk code got locked. i can unlock the puk code but it says enter new pin code. and when i verify it it says code error

Posted on Jun 07, 2012

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I got the same problem like you did. I just called the customers service and asked for puk number. They also tell me that to use 1234 for the new pin number.

Posted on Dec 09, 2012

  • bowie Dec 09, 2012

    I got the same problem like you did. I just called the customers service and asked for puk number. They also tell me that to use 1234 for the new pin number.

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Enter new pincode code error

Posted on May 05, 2010

  • soniyaxxx05 May 05, 2010

    nokia6060enter new pincode code error




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The card is totally blocked because you have been trying PUK codes before you got the code. ! Solution : Replace the card

Best Regards

Posted on Jun 23, 2009

  • Ozgur Oz Jul 02, 2009

    The solution i have provided is the only valid solution that you can do !

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Posted on Jan 02, 2017

ginko
  • 19396 Answers

SOURCE: From a previous questioner: "After being asked to

Hi.

Test using a different compatible SIM card, since the PUK code lock belongs to the SIM and not to the phone, the new SIM will be initially unlocked, or will ask its own PIN code.

If the new SIM gets locked by itself, then the problem is the phone. If the problem does not occur with the new SIM, the original SIM card was defective.

If the problem happens again with a brand new SIM, then you will need first to reset the phone to factory settings. If still no luck, reinstall the phone firmware. See link below on firmware update. If you go for the upgrade, ensure that you download right firmware. Read instructions and perform procedure as explained. If done in the wrong way the firmware update may damage the phone.

Secret codes to reset and get info:

  • *#06#IMEI number (International Mobile Equipment Identity).
  • *#0000#Firmware version.
  • #7780#Factory Reset.
  • *#7370#Format phone.
Note format and factory reset will delete the files stored in the phone.



Nokia Europe - Device software update - Support


Test a different SIM card first.

Posted on Feb 11, 2011

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Hi,

The phone asks for PUK code ( Personal Unblocking Key )c85fe00.pngif a wrong PIN code is entered repeatedly

PUK code is related to the SIM card you are using in your phone and not the phone itself. The code can be supplied only by the cellular service provider.

So, kindly call the customer support of your cellular service provider using another phone and they will provide you with the code free of charge after verifying the details.

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It happens when you have protected your phone with a PIN code. Three wrong entry of PIN code will result in SIM blocking. Once SIM gets blocked, phone starts asking PUK code. If you again enter wrong code for three times, SIM gets completely blocked. Then you have to get a replacement SIM card from your service provider.
PUK code is a SIM specific code assigned by your service provider. No way you can guess & enter it. So, when it asks for the PUK code, don’t do anything, get the PUK code from your service provider. You may call to customer care using any other mobile phone which uses the same service provider. They will ask some details about you to make sure you are the owner of the SIM card. Questions might include your billing address, email ID, numbers you recently called or messaged etc. They might even ask you number printed on the SIM card, so be prepared with all details before calling them. Once you get the PUK code, enter it into the phone & your phone will return to normal.

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Need to unlock phone as sim free nokia 6500 after 5 tries


Once SIM gets blocked, phone starts asking PUK code to enter. If you again enter wrong code for three times, SIM gets completely blocked. You have to walk into your service provider outlet to get a replacement SIM card.
PUK code is a SIM specific code assigned by your service provider. No way you can guess & enter it. So, when it asks for the PUK code, don’t do anything, get the PUK code from your service provider. You may call to customer care using any other mobile phone which uses the same service provider. They will ask some details about you to make sure you are the owner of the SIM card. Questions might include your billing address, email ID, numbers you recently called or messaged etc. They might even ask you number printed on the SIM card, so be prepared with all details before calling them. Once you get the PUK code, enter it into the phone & your phone will return to normal.

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I was trying to add a password for my phone and then i hit a wrong button and so it keeps asking for my puk number.


PUK code is a SIM specific code assigned by your service provider. No way you can guess & enter it. So, when it asks for the PUK code, don’t do anything, get the PUK code from your service provider.
Once you get the PUK code, enter it into the phone & your phone will return to normal.

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Entered wrong code pin blocked cant find PUK code


Hi, three wrong entry of PIN code will result in SIM blocking. Once SIM gets blocked, phone starts asking PUK code to enter. If you again enter wrong code for three times, SIM gets completely blocked. You have to walk into your service provider outlet to get a replacement SIM card.

PUK code is a SIM specific code assigned by your service provider. No way you can guess & enter it. So, when it asks for the PUK code, don’t do anything, get the PUK code from your service provider.

Call to customer care using any other mobile phone which uses the same service provider. They will ask some details about you to make sure you are the owner of the SIM card. Questions might include your billing address, email ID, numbers you recently called or messaged etc. They might even ask you number printed on the SIM card, so be prepared with all details before calling them. Once you get the PUK code, enter it into the phone & your phone will return to normal.

Good luck!!!

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Wrong pin i entered on ma new phone


if its troubling u abt pin code and if u dont remember it, then u've a very simple procedure.
Read this section & u'll surely be able to enter a new pin code.

Enter Pin code of ur wish, u just need to block the sim so that ur phone asks u PUK code.
i guess pin code tries are abt 5-7 times.
So it will say Sim card Blocked Enter PUK code.
Now call to customer care from other number of same newtork provider & ask then ur PUK code.
they will ask u a 16 digit code, which is printed on ur sim card. after u provide 16 digit code to customer code, they will provide u ur PUK code,
Enter the PUK code given & now enter ur New pin code.
This is quite lenghty process but 110% working.
If u like my post, please rate me up, i really need some good ratings..
Thanks.

Sep 02, 2009 | Lands Phones

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