Question about Tomtom ONE 3rd Edition GPS

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TOM TOM RED X APPEARS AND UNIT WON'T SHUT OFF

When gps unit is turned on a large red x appears. Unit will not turn off.

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  • completefitn Jun 22, 2009

    Red X just showed up after we tried to start up unit unit will not shut off. Was left in car for three hours which got very hot. TOM Tom 700 Gps unit. We never updated anything. Unit will not turn off either.

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  • Master
  • 4,090 Answers

That typically happens as a result of an application update that either downloaded an incorrect version of the application for the device, or the application update didn't complete before the device was removed, or the application it downloaded was somehow corrupt.

Try deleting any application updates that were downloaded into HOME, then delete the application from the device, then download the new application update for your device, and install it to the device. Give it a good wait after it says it has finished installing the application update and then be sure to use the software eject button within HOME before disconnecting the drive.

Otherwise, you probably have a call to TT support in your future where they will likely have you download a utility to clear the flash on the drive and reinstall the app on the device after that

Posted on Jun 22, 2009

  • dennis bullard Jun 22, 2009

    If you left it in a hot car then the data has been corrupted, which will result in the same display. Whilst most GPS units will withstand average heat in a car, direct sunlight through a windscreen is murder! It has been known to distort the cases of GPS and destroy SD CF cards

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TomTom GPS battery discharge when off


With the TomTom GPS units, if you use it infrequently, you may often find the unit has a dead battery when you go to use it.
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Regards,

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