When I switch on the unit a get a picture of the unit on the left side and a red circle with a white out cross. This happens every time I switch on. I did contact Tom Tom and they sent me some instructions but didn't work. I have tried re-settting unit and no change.
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i suggest to try a soft reset first.
search for reset
select your device
do as told
when this is not enough search in tomtom for start up and read wht to do.
+12V DC Battery(Constant) Red/yellow - Control unit in left side of luggage compartment 17 20 amp Junction box in front center of engine compt.
Switched Accessory Red/orange - In-line with the starter relay 27 5 amp Junction box in front center of engine compt.
Remote Turn On(output) Brown/orange Pin 8 of CD changer. Also light green/black between rear control unit (C388B-2) and front panel (pin 4).
Illumination See notes *
Left Front + Orange/lt.green
Left Front - Lt.blue/white
Right Front + White/lt.green
Right Front - Dk.green/orange
Left Rear + Grey/lt.blue
Left Rear - Tan/yellow
Right Rear + Orange/red
Right Rear - Brown/pink
Notes Information listed in the harness section refers (in this case) to the rear control unit in left side of the luggage compartment.
* Illumination is controlled from the integrated control panel, thru dark blue/white at pin 2.
INTEGRATED CONTROL PANEL has white/red for battery input (pin 11), with fuse no. 33 of 15 amps in the junction box under left side of dash; black/pink for acc. power (pin 6), with fuse 22 of 15 amps in the junction box under left side of dash; red/yellow for hot in start or run (pins 5 & 16), with fuse no. 32 of 10 amps in the same location.
AUDIO connections between the integrated control panel (front) and the rear control unit (rear) are as follows:
R+ dark blue/white wire between pin 9 of front unit & pin C388B-7 of rear unit;
R- gray wire between pin 19 of front unit & pin C388B-20 of rear unit;
L+ brown/light green wire between pin 20 of front unit & pin C388B-6 of rear unit;
L- white/pink wire between pin 10 of front unit & pin C388B-19 of rear unit.
AUDIOPHILE SYSTEM has right and left tweeter speakers branching to right and left front speakers with the same colors.
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It sounds like you have a photosensor that is going bad. If it happens 80% of the time, it is time to fix it or repair it. I have a friend who can fix cameras, he is cheaper and faster than the manufacturer.
You have a problem with the blue and green tubes having a fungus growing across the face of the tube, thus blocking the light/picture. This will cause the color to be way off and the focus as well. Need to have the fluid changed in blue and green tubes. The red never seems to be affected...must be the red wave lenght inhibits the growth of algee or something. Anyway....That's what you need, not the convergance chip STK's. Trust me on this. T.V. tech. for over 20 years...see this ALL the time. Good luck.
Same here today. Had to replace all the files with those I copied and burnt to a backup CD when I first connected the ONE. If I try just a map update through Home (not an application update) then I get a "No Maps" message after startup. I'll bet dozens of perfectly good units are being replaced by retailers everywhere. I am now going to seek an explanation from TomTom. It may just be that the current updates are buggy or corrupted. At least I had the sense to back everything up before I tried to update the thing so I can quickly get going again. Spent about three hours so far faffing about with this "plug and play with yourself" little marvel. Bah!