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Anonymous Posted on Jun 21, 2009

Paper mismatch error when trying to print a 5.5 x 8.5 document.

I can not get my HP printer to recognize a 5.5 x 8.5 invitation cardstock paper. There are no custom paper size settings to choose from in my printer properties. Is there a solotion to this problem other than using another printer?

  • Anonymous Jun 21, 2009

    It turns out that the solution is painfully simple...as easy as selecting "plain paper" in paper type rather than automatic on the paper type. I discovered that clue in another post after I submitted this question. Hope this helps others as well.



    Best Regards,

    A

  • Carlos Soto
    Carlos Soto May 11, 2010

    Normally there should be a chance to press OK or something to continue.

    Most of my printers have had that option to me.

    With that said, what exactly happens when you set the paper to be used in your application, say Word or something, and then print? Do you have an error on the printer or what exactly happens?

    Thanks for the clarification

    God Bless

    -Carlos:


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  • Posted on Jun 22, 2009
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Changing the paper type to "plain paper" did the trick.

Carlos Soto

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  • Posted on Jun 21, 2009
Carlos Soto
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I'm glad you found the solution, sometimes it helps just to talk about it.

Good luck

God Bless

-Carlos:

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Related Questions:

2helpful
1answer

I am trying to print invitations size 5.5 by 8.5 on my HP Puotosmart C5580 printer and I am having a problem. It keeps telling me that I have the incorrect paper. Would you please advise? Thanks

Go to HP Solution Center
Click Printer Settings
Click Printer Preferrences
Go to Paper Size
Look for the size of your media or
choosee Custom
Then type the width and length of the paper
then save it

change paper type to plain paper

then got to Printers under control panel of your PC
right cick on the printer icon then choose printer properties
click printer preferences
got to features tab
Go to Paper Size
Look for the size of your media or
choosee Custom
Then type the width and length of the paper
then save it


then try printing again

you can also refer to the link below for additional info

'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing in Microsoft Word

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01824353&cc=us&lc=en&dlc=en&product=3575276&tmp_track_link=ot_search

'Paper size mismatch' Message Displays on the HP Photosmart Printer

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01631553&cc=us&lc=en&dlc=en&product=3575276&tmp_track_link=ot_search

Hope I help you a bit.

You can also send me questions on my

personal email - christian4122@yahoo


Your's Truly,

Christian from HP
2helpful
1answer

I need to feed custom paper into my C5580. It is 8.75" x 5.75" inch cardstock for shower invitations. How do I set up to print on this paper? I keep getting the paper size mismatch error. ...

You'll need to change the paper size in the printer setup options. To do so, follow these steps:

  1. In the software application you're printing from, go to File menu and select "Print."
  2. Open the dialog box that will open the printer's properties, options, setup or preferences (name depends on the software used).
  3. Click the Features tab.
  4. Under Resizing Options in the Size drop-down list, select "More."
  5. Choose "custom paper size" to enter the dimensions of your card stock.
There are other options you may want to tweak to customize the print job for your paper type, resolution, orientation, &c., as well.

Good luck!
0helpful
1answer

How to prink on cardstock on Ricoh Aficio CL2000N

To print on cardstock:

- Load the cardstock paper in the paper tray and make sure the fences are snug but not too tight.
- Press Menu.
- Scroll down to find Paper Input and select it.
- Select Paper Type.
- Select Tray 1.
- Scroll to find "cardstock" on the list and select it.

You'll also have to set your print driver for cardstock or auto select, because if the print driver shows plain paper and the printer shows cardstock paper, you'll get a mismatch error.
2helpful
1answer

Paper mismatch error

I got around this problem by tricking the printer.
The paper sensor, on my printer model hp4500 seems to only sense the paper at the beggining of the print job.
What I did to trick the printer to print on odd size paper is slide the paper adjuster to 8.5 and put a regular white sheet in. Then put your odd size paper under it. When you print your document set the number of copies to 2 and print. The printer is going to sense that the paper is correct, and start the job.
Here is the tricky part... once the first 8.5x11 sheet is almost all the way through quickly slide the paper adjuster over to match the size of your odd width paper. The printer should pick up the odd paper and print the second copy. Fool you printa! You should be able to do batches of odd paper size under the first 8.5X11. I hope this helps.
Deny
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1answer

Paper size mismatch - c5280 hp all-in-one printer

I got around this problem by tricking the printer. The paper sensor, on my printer model hp4500 seems to only sense the paper at the beggining of the print job. What I did to trick the printer to print on odd size paper is slide the paper adjuster to 8.5 and put a regular white sheet in. Then put your odd size paper under it. When you print your document set the number of copies to 2 and print. The printer is going to sense that the paper is correct, and start the job. Here is the tricky part... one the first 8.5x11 sheet is almost all the way through quickly slide the paper adjuster over to match the size of your odd width paper. The printer should pick up the odd paper and print the second copy. Fool you printa! You should be able to do batches of odd paper size under the first 8.5X11 I hope this helps.
Deny When the 8.5x11
5helpful
1answer

Can't Print Invitations

There is a workaround for this problem by tricking the printer.
The paper sensor, on my printer model hp4500 seems to only sense the paper at the beggining of the print job.
What I did to trick the printer to print on odd size paper is slide the paper adjuster to 8.5 and put a regular white sheet in. Then put your odd size paper under it. When you print your document set the number of copies to 2 and print. The printer is going to sense that the paper is correct, and start the job.
Here is the tricky part... once the first 8.5x11 sheet is almost all the way through quickly slide the paper adjuster over to match the size of your odd width paper. The printer should pick up the odd paper and print the second copy. Fool you printa! You should be able to do batches of odd paper size under the first 8.5X11. I hope this helps.
Deny
1helpful
1answer

Mismatch paper size error

Click on Print, then Properties, then features.
About half way down there is a drop down box under sizing options.
Click on custom
Create a name, and put your width and height in.
Click Save and then OK
Completely X out of the print options.
Then Click
File, print
on the bottom of that screen there should be a scale to paper size drop down box. Scroll to the bottom and your saved name and dimensions should be there.

You will have to setup each individual sized template ones and then just scale to fit each time. Hope this helps
3helpful
2answers

Paper Mismatch

I had this problem on the 6300 and was able to fix it by doing the following:

After selecting print, select preferences.
Select the Features tab.
Under Resizing Options, select "Custom" from the drop down menu.
Put in the custom dimensions of the paper on which you are printing.
Save it under a new name (e.g., "Invitation")

When it is time to print,
Select "More" from the drop down tab under Resizing Options.
At the bottom of the list of those options, you will see your custom sized saved.
Select it, and happy printing.
2helpful
1answer

Word Settings for Printing Postcards

I found the fix!! Once you have your size settings typed into your page layout screen and applied to the document, click print. Once you select your printer, click on properties (or printer preferences) click on the features tab (the tab next to printing shortcuts) and go to the resizing options section. click on paper size bar and scroll down to custom. once in the screen, give the shortcut a name you'll recognize, type in your dimensions in the provided spaces click save. once you go back to the features screen, scroll back down to custom and select your shortcut that you just created and apply it to both the paper type and paper size. click ok and go back and click ok to print! Hope this makes sense..if not, go to HP's website and type in your product name, type paper mismatch in the keyword search bar and click ont the first link in the found section. It will give you the same step by step instructions....
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